Account Director, Retail and Grocery Vertical

About Us

Propel is on a mission to empower low-income Americans by simplifying access to government benefits with modern technology. We're a passionate team of 100 Propellers - all working to help our users get through the month, every month. We launched the Propel Marketplace to connect our ~10M users to products, services, and exclusive offers from leading brands across grocery, healthcare, and financial services. It has grown into a powerful, industry-leading performance tool for our partners and a critical revenue driver for Propel.

The Role

As our first Director of Marketplace Growth & Merchandising , you will play a critical role in shaping the success of the Propel Marketplace. You will lead the development of ad placements, promotional strategies, and growth levers that drive both user engagement and partner performance . This is a high-impact, cross-functional role that requires strategic vision, analytical rigor, and a deep understanding of marketplace dynamics. The ideal candidate is product-minded, hands-on, and is excited to balance partner revenue goals with delivering a great user experience. The role will report directly to the General Manager of Marketplace.

Here's how you'll impact the company :

• Own and enhance the ad placement and merchandising strategy that optimize user engagement, partner monetization, and overall Marketplace performance across the Propel app

Develop campaign strategy in coordination with Marketing to create consistent and targeted user engagement patterns while also driving partner performance

Who You Are

Requirements :

At Propel, you'll enjoy :

Additional Considerations :

More About Propel

We believe that Americans with limited income deserve modern, respectful, and effective experiences around their government benefits and money. Unfortunately, the status quo often fails to treat them as first-class citizens in their daily interactions around the social safety net and financial services. The tech industry hasn’t pulled its weight in solving the problems faced by low-income Americans.

Propel’s mission is to change that. We’ve built Providers, the single most popular app in the country built specifically for low-income Americans.Over 5 million families each month use Providers to seamlessly manage their government benefits (programs like SNAP, commonly known as food stamps) while saving and earning money. Providers has been recognized by the White House, featured on the front page of the NYTimes, and carries over 500,000 five star reviews.

Propel is a for-profit, venture-backed start-up company that holds its social mission at its core. We’re proud to be supported by a blend of nonprofits, impact investors, and world-class investors, including the Robin Hood Foundation, Andreessen Horowitz, Nyca Partners, Financial Health Network, JPMorganChase, Kevin Durant, Serena Williams, and Nas. For us to build a self-sustaining and profitable business, we need to deeply understand our user’s needs and build multiple successful products addressing those needs. If this challenge appeals to you, we’d love to talk!

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