Analyst

Overview

Akkodis is seeking an Analyst for a contract with a client in Boston, MA. Candidates must have extensive experience supporting and troubleshooting enterprise applications to be considered for this position.

Rate Range : $44 / hour to 60 / hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Responsibilities

• Analyze application incidents and service requests, identifying root causes and recommending solutions.
• Document recurring issues, troubleshooting steps, and resolutions to build a comprehensive knowledge base.
• Collaborate with technical teams to escalate and resolve complex application problems efficiently.
• Monitor application performance and generate reports to support continuous improvement initiatives.
• Assist in user training and provide support for application upgrades or new feature rollouts.
• Ensure compliance with service level agreements (SLAs) and maintain clear communication with stakeholders.

Required Qualifications

If you are interested in this role, please apply now. For other opportunities available at Akkodis, or any questions, feel free to contact me at Gopal.Gupta@akkodisgroup.com

Pay Details

Pay Details : $44.00 to $60.00 per hour

Benefits

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www-uat.modis.com / en-us / candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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