IT Helpdesk Manager

This is a 100% in-office-based position.

About Us :

TeleSpecialists is transforming healthcare delivery as the nation's largest and fastest-growing digital healthcare leader. By providing expert neurological and psychiatric care directly to over 400 hospitals and health systems across the country, we don't just provide care; we pioneer solutions that make quality healthcare easily accessible.

Join a team where your passion meets our purpose. If you're inspired by innovation, thrive in a collaborative and entrepreneurial environment, and want to be a part of a team that's reshaping the future of patient care, we want you on our team. At TeleSpecialists, you'll discover more than just a job. You will be able to experience meaningful work, accelerated career growth, and the opportunity to redefine healthcare for the future.

Tele Specialists Offers :

• A great culture with a team environment
• A fun, diverse work environment
• A rapidly growing company with career advancement opportunities
• Medical, Dental and Vision benefits
• Tuition Reimbursement
• 401k match
• Paid Vacation
• Leadership Training Classes
• Mentorship Program

About the Role

TeleSpecialists is seeking a dedicated and experienced Physician Technical Support Manager to oversee our 24 / 7 support desk operations, primarily focused on providing exceptional support to our physicians. The ideal candidate will possess a strong background in healthcare IT, particularly in supporting various Electronic Medical Records (EMR) systems, telemedicine carts, and video platforms. This position involves developing and managing a team of technical support professionals while ensuring high-quality, timely responses to support requests.

Essential Responsibilities of this Role

What you Need to Succeed in the Role