Property & Casualty Licensed Customer Care Representative

A company is looking for a Customer Care Representative to support customer inquiries and insurance policy needs.

Key Responsibilities

Deliver exceptional customer service while ensuring compliance with legal requirements

Communicate with customers through various channels and navigate multiple systems to address inquiries

Document customer interactions and escalate unresolved issues as necessary

Required Qualifications

High School Diploma or equivalent required

Property & Casualty Producer / Agent license required or to be obtained within a designated timeframe

Ability to work in a structured remote environment with designated hours

Experience in customer service or related fields preferred

Willingness to engage in self-directed learning and stay updated on policy guidelines