At Volex, we are dedicated to improving the quality of life around the world by bringing connectivity and power to high tech equipment that is changing how we live, work, and communicate.
We invest in developing our production sites to meet our customers’ evolving requirements. We have assembled a compelling and diverse range of capabilities to provide our customers with an integrated solution to their manufacturing challenges. The Volex portfolio of products, capabilities and solutions include : Power Cords, Plugs, Connectors, Receptacles , Integrated Manufacturing Services (IMS) , Electric Vehicle Charging Solutions , Consumer Cable Harnesses and Power Products , High-Speed Copper Interconnect Cable / Data Transfer Cable , and Data Centre Power Cables / Power Cords .
Job Overview
The General Manager is the primary leadership role for our Spokane, Washington location. Servatron is a highly experienced, full-range provider of custom and contract manufacturing services to the electronics industry. In this role you will have full Profit and Loss responsibility for the site and will make a key contribution to overall IMS Divisional and Group goals.
Having full P&L ownership of the site, the General Manager takes responsibility for developing and executing a clear and robust strategy to achieve the financial plans of the site. You will contribute to the development of the IMS Divisional strategies for the longer term which will deliver growth on Sales and Profit on a sustainable basis.
Essential Duties and Responsibilities
- Management of the site and business in its entirety, including accountability for the P&L .
- Regular upstream communication identifying risk and opportunities within the business resulting in reliable and reputable performance.
- Develop a strategic growth plan to support IMS strategy, recommending investments and allocation of development and capital resources to the Division aimed at delivering year over year sustainable profitable growth.
- Ensure business risks are regularly monitored and updated.
- Supporting the go to market strategy for the business by developing a strong commercial organization to deliver world class customer service .
- Support the sales organization with mentorship and allocation of resources to support business development activities .
- Managing excellent customer performance in both operational delivery and new product introduction commitments.
- Leading all operational activities including setting priorities, monitoring key performance indicators and driving for continuous improvement .
- Deliver best in class health and safety performance.
- Embedding a culture of continuous improvement in operational performance through Lean manufacturing principles, the Volex Production System, zero-defect concepts and strategic procurement activities.
- Evaluating competition, customers, and opportunities as they relate to existing services and potential service development activities.
- Maintain a new product / services development roadmap to support growth objectives and market positioning.
- Establishing and developing the leadership team with site and their teams through people development and effective succession planning.
- Ensure highest ethical standards across the business with full compliance to the group’s code of conduct and other corporate policies.
Qualifications and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Individual must be able to maintain confidentiality and have good Judgment.The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . A professional image is expected at all times. Candidates will be expected to exhibit high ethical standards and promote the same within the company.
Education / Experience / Credentials : Bachelor’s Degree or Master’s Degree (M.A.) or equivalent; or ten years related experience and / or training; or equivalent combination of education and experience. Experience in Electronics Manufacturing strongly preferred.Language Ability : Excellent communication both written and verbal. Ability to read and analyze periodicals, business reports, correspondence and procedure manuals. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, Team Members and the general public. Ability to effectively present information and respond to questions. The Individual must possess strong skills in grammar and proofreading.Math Ability : Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.Reasoning Ability : Ability to collect data, solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain a professional and positive image in any situation using good judgment. Data driven with an ability to analyze and understand data and information quickly and able to use to identify trends, options and insights into the business.Computer Skills : Ability to use all standard office software (Office 365) and business systems software. Experience in the implementation of ERP Systems.Supervisory Responsibilities : This job has supervisory responsibilities. Able to manage and develop a team.Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet .Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands, finger dexterity, handle or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl.Travel : Able to travel within the USA and internationallyMust be a US Person