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Patient Services Representative (Medical Receptionist / Patient Access Specialist)

Patient Services Representative (Medical Receptionist / Patient Access Specialist)

Tap Growth aiTorrance, California, US
7 days ago
Job type
  • Full-time
Job description

🌟 We're Hiring : Patient Services Representative! 🌟

We are seeking a dedicated and compassionate Patient Services Representative to serve as the first point of contact for our patients. The ideal candidate will have excellent communication skills, healthcare experience, and a genuine commitment to providing exceptional patient care and support.

Location : Torrance, CA

Position : Patient Services Representative​

Pay Rate : $24 / hr​

Duration : 13 weeks​

Expected Shift : 8am-5pm (40 hrs / week)

What You'll Do :

  • Primary point of contact for patient relations in person and by phone​
  • Greet patients and assist in resolving patient concerns and escalating as appropriate​
  • Check patients in / out and collect co-payments, give receipts, and reconcile payments​
  • Verify patient demographics and insurance information in CS-Link / Epic​
  • Schedule appointments and complete patient registration​
  • Process and track referrals and authorizations for various insurance types​
  • Handle patient / provider correspondence​
  • Explains polices, procedures, or services to patients​
  • Sanitize workspace using provided supplies and following department guidelines

Required Qualifications : ​

  • Experience with medical insurance, referral processes, and benefit plans​
  • 1-year recent experience working in an outpatient clinic or medical office setting​
  • Ability to read, understand, and respond to detailed oral and written instructions​
  • Call center experience required​
  • Preferred Qualifications : ​

  • 2+ years’ recent experience working as a Patient Service Representative​
  • Experience with CS-Link / Epic​
  • Understanding of medical terminology
  • NOTE : These statements describe the primary duties and responsibilities of the job and are not

    intended to be an exhaustive list of all tasks. Other work duties may be assigned at any time with or without notice.​

    Ready to make a difference in patient care? 🚀 Apply now and join our healthcare team!

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    Patient Service Representative • Torrance, California, US

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