Patient Access Representative - Hospital (Evening Shift)

Patient Access Representative - Hospital (Evening Shift)

Essential Duties and Responsibilities :

• Admit patient into hospital computer system ER, outpatient ancillary services, specialty clinic, surgery and inpatient.
• Complete necessary paperwork based upon admission type and responsible party.
• Dismissals upon notification.
• Moderate amount of telephone usage in all aspects of the job.
• Completes follow-up and reporting as needed.
• Reviews and corrects AccuReg errors.
• Ensures complete accuracy with each admission.
• Maintains confidentiality of information pertaining to clients, physicians, employees, and CCMH business.
• Consistently reports to work at the scheduled time in a punctual manner and at the assigned job location.
• Attends all required Safety Training programs and can describe his / her responsibilities related to general safety, department / service safety and specific job-related hazards.
• Follows the Hospital Exposure Control Plans / Bloodborne and Airborne Pathogens.
• Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
• Promotes effective working relations and works effectively as part of a department / unit team inter- and intra- departmentally to facilitate the department's / unit's ability to meet its goals and objectives.
• Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Organizational Integrity Program, Code of Ethics, as well as other policies and procedures.
• Demonstrates proper use of office equipment.
• Collects the current co-pays or coinsurance and past-due balances.
• Uses effective communication principles to coordinate care with other health care providers.
• Actively participates in meetings, committees, conferences, and in-services.
• Recognizes and communicates issues / occurrences utilizing established lines of authority and assists in identifying ways to resolve variances or unacceptable outcomes.
• Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. Complies with Safety and Infection Control & Procedure.

Non-Essential Duties and Responsibilities :

Professional Requirements :

Job Requirements :