Overview
Our client is a leading IT Solutions Company located in Tallahassee, FL, and they are in need of a Level III Technician. A qualified candidate would have proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Responsibilities
- Basic project management skills (customer updates, management updates, remediation plans)
- Server Configuration / Deployment skills (not just being able to add AD accounts, need more polished skillset)
- Network / Security Configuration Deployment skills (again not being able to just reset Wifi passwords. Must be able to build / extend a network without constant supervision).
- Optimizing and maintaining network software and hardware
- MDM Software Configuration / Rollout in companywide setting (50+ endpoints)
- Run mini projects on their own (server builds, network roll outs, MDM implementation, etc.)
- Building and deploying file servers and cloud computing solutions
- Configuring and deploying VOIP solutions
- Manage Microsoft Exchange Server
- New User On-boarding
Qualifications & Requirements
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active DirectoryThree years of experience in a client-facing environment such as sales engineeringExcellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technologyPossesses strong organizational and time-management skillsExperience writing proposals for and implementation of technical solutions to fulfill business needsResults-oriented, self-motivated, energetic, professional, reliable, and a team playerStrong understanding of technology and business productivity systemsExperience with RMM (remote monitoring and management) tool plusAbility to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skillsSales training experience is a plusHaving worked in an MSP environment is a major plus.Ideal Qualifications (not required)
CompTIA Net+ and / or CompTIA Security+MCSA (Microsoft Certified Systems Administrator / Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)CCNA or CCIE-Cisco certifications a real plusBenefits
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
J-18808-Ljbffr