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Public Areas Attendant

Public Areas Attendant

Hotel MagdalenaAustin, TX, US
26 days ago
Job type
  • Full-time
Job description

Hotel Magdalena is looking for a Public Areas Attendant who will be responsible for the

cleanliness of the property including guest rooms, public areas, Back of House, exterior public

space, and linens. Public Area Attendants will follow the policies, standards and guidelines

established by Bunkhouse, the Department of Health, and any other applicable government

agencies.

Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the

community that grows near it. The design of the 89-room hotel takes inspiration from the local

lake house ethos of the 1970s, situated amongst rolling grounds and natural beauty inspired by

Texas. The Magdalena is also home to Summer House on Music Lane and Magdalena Bar,

offering locals and visitors alike more places to hang out and experience the best of Austin, off

of South Congress.

Hotel Magdalena is proud to be part of the Bunkhouse family. Bunkhouse is a hospitality

company that is founded on the pillars of design, music, and authentic community-driven

experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated

portfolio of hospitality projects throughout the U.S., which include Hotel San Jos, Hotel Saint

Cecilia, Austin Motel, Jo's Coffee, Summer House on Music Lane, Equipment Room, The

Carpenter Hotel and Carpenters Hall in Austin; Hotel Havana and Ocho in San Antonio; Phoenix

Hotel in San Francisco, California; and Hotel San Cristbal and Benno in Todos Santos, Mexico,

and Hotel Genevieve in Louisville, Kentucky with plans for expansion and future projects

throughout the U.S. and Mexico.

Qualifications - External

Hotel Magdalena is looking for a Public Areas Attendant who will be responsible for the

cleanliness of the property including guest rooms, public areas, Back of House, exterior public

space, and linens. Public Area Attendants will follow the policies, standards and guidelines

established by Bunkhouse, the Department of Health, and any other applicable government

agencies.

Knowledge, Skills, and Abilities :

  • High school education preferred
  • One (1) year related experience in hospitality or service industry
  • Must be able to speak, read, write and understand the primary language(s) of the workplace
  • Ability to read and interpret documents such as safety rules, operating and maintenance

instructions and procedure manuals

  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of employees or guests

    • Bunkhouse is an equal opportunity employer and values diversity. All employment is decided

    based on qualifications, merit, and business need.

    Job Requirements :

  • Ensure the cleanliness, order, and maintenance of public areas to hotel expectations
  • Consistently offer professional, friendly, and engaging service
  • Communicate any maintenance issues to Manager
  • Accommodate guest requests for housekeeping items or additional supplies in an expedient and courteous manner
  • Safe and proper use of cleaning chemicals, as per OSHA regulations and hotel policy
  • Adhere to safety procedure whenever lifting, pushing, or pulling
  • Other duties assigned by Manager
  • Assist in implementation of special projects
  • Maintain a positive relationship with employees and guests
  • Maintain constant communication between all departments (i.e., room status)
  • Always promote and encourage guest name recognition
  • Possess knowledge of all guest services and amenities
  • Ensure all calls are answered in a courteous, professional, and efficient manner
  • Maintain a high level of cleanliness and safety in the work area
  • Maintain an increased awareness of safety issues throughout the property
  • Keep abreast of safety and OSHA requirements
  • Be familiar with all safety and emergency procedures
  • Attend all relevant meetings
  • Adhere to all standards of operations, policies and procedures, manuals, memos and

    • oral instructions

    Based upon fluctuating demands of the operation and to exceed customer expectations, it may

    be necessary to perform a multitude of different functions not specifically related to this position.

    This person may be expected to perform other tasks and duties as needed or as directed.

    Furthermore, employee responsibilities and job descriptions are subject to review and revision.

    Working Conditions / Environment :

  • The noise level in the work environment is usually moderate, typical of a

    • hotel / restaurant / office setting

  • The person in this position may have to lift / carry up to fifty (50) pounds on a daily basis;

    • anything over fifty (50) pounds is considered a minimum two (2) person lift

  • The person having this position may have to remain stationary for one (1) hour, move

    • about / traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day

    Bunkhouse is committed to providing access and reasonable accommodation in its services and

    employment for individuals with disabilities.