Store Manager

Store Leader

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 500 stores in the US. We're hiring for our brick-and-mortar store in Mall of America, and we want a hard working, personable, goal-oriented Store Leader. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance. Thinking independently and outside the box is essential.

Responsibilities

• Our goal is to make peoples' day better, sell clothes, and have FUN!
• Inspire, develop, and lead team to drive excellent customer experience and revenue
• Manage revenue, and payroll
• Recruit, hire, and retain store team
• Implement high customer service standards throughout the store and team
• Create, maintain relationships with our guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory levels and communicate specific replenishment needs to HQ
• Maintain a clean store and merchandise to Normal standards
• Gives constructive feedback to District Leader on all aspects of the business
• Mentor, develop team through clear communication
• Make a schedule that is adequately and efficiently staffed to business needs
• Educate and train team on product knowledge
• Participate in weekly calls with peers and District Leader
• Embrace an environment that is respectful in communication
• Responsible for securing store