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Customer Service Branch Associate II - Automotive Finishes
Customer Service Branch Associate II - Automotive FinishesSherwin-Williams • Salt Lake City, Utah, United States
Customer Service Branch Associate II - Automotive Finishes

Customer Service Branch Associate II - Automotive Finishes

Sherwin-Williams • Salt Lake City, Utah, United States
11 hours ago
Job type
  • Full-time
Job description

This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, assist with scheduling, mixing and color matching equipment, as needed. The individual selected for this role will be expected to work at Automotive Branch #9846 located at 3025 S 300 W Avenue, Salt Lake City, UT 84115.

This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in :

Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible

What is the Process to get Started? Step 1 – Online Application Find the role(s) that interest you on our Careers page : https : / / jobsearch.sherwin.com / Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http : / / www.myswbenefits.com / . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)Load and unload products from deliveriesOperate and maintain warehouse vehicles and equipmentAssist in planning delivery schedule to optimize unit efficiencyAssist customers in person and over the phone by determining needs and presenting appropriate products and servicesProcess sales transactions accurately and consistent with policies and proceduresDeliver products to the customer in a safe and timely mannerKeep a clean and safe working environment and optimize space utilizationCommunicate and cooperate with supervisors and coworkersFollow quality service standards and comply with procedures, rules and regulationsEnsure that the stockroom is organizedComply with inventory control procedures and assist with bi-annual inventory reviewMinimum RequirementsMust be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust have a valid, unrestricted Driver’s LicenseMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionMust be willing to work all scheduled hours, with or without reasonable accommodationMust have at least one (1) year of work experience in customer service, retail, or salesPreferred QualificationsHave at least one (1) year of work experience in a Sherwin-Williams Automotive BranchHave at least two (2) years of work experience in customer service, retail, or salesHave at least one (1) year of work experience using material handling equipment (for example : forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollies, conveyor belts, etc.)Have at least a High School diploma or GED#SHWSales

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Customer Service Associate Ii • Salt Lake City, Utah, United States

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