Volunteer Receptionist

Job Description

Job Description

Description :

Volunteer Receptionist — Good News Home Inc.

Commitment : Part-time volunteer; flexible shifts (days, occasional evenings); minimum 6-month commitment preferred

Role summary

Serve as the warm, professional first point of contact for a small nonprofit residential program supporting up to 12 women in recovery. This volunteer position offers hands-on experience in nonprofit operations, client-centered service, and office administration while making a measurable difference in residents’ lives.

Key responsibilities

• Greet visitors and clients with a calm, welcoming presence.
• Answer, screen, and direct incoming phone calls and emails professionally.
• Notify staff of guest arrivals and coordinate basic visitor flow.
• Maintain an organized, attractive reception area with supplies and informational materials.
• Receive, sort, and distribute mail and deliveries.
• Support clerical tasks : filing, photocopying, transcribing, basic data entry, and preparing simple documents.
• Provide accurate information about programs, intake procedures, and events within established guidelines.

Volunteer experience and learning opportunities

Why volunteer with us

Requirements :