Senior Software Engineer- CRM, Artificial Intelligence

Senior Software Engineer - CRM, Artificial Intelligence

Join to apply for the Senior Software Engineer - CRM, Artificial Intelligence role at GEICO.

Base pay range

$105,000.00/yr - $215,000.00/yr

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. Thats why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Position Summary

GEICO is seeking an experienced senior software engineer with a passion for building high performance, low-latency platforms, and applications. You will help drive our insurance business transformation and platform engineering domain modernization as we redefine experience for our customers.

Position Description

We are seeking a Senior Full Stack Developer with deep expertise in Microsoft Dynamics365 and the Microsoft Power Platform to help lead the transformation of our legacy CRM into a modern, scalable solution. This new system will empower our GEICO agents to better support customers and deliver a seamless, connected experience across our enterprise via Chat, SMS, email.

Position Responsibilities

• Collaborate with product managers, team members, customers, and other engineering teams to solve our toughest problems.
• Develop and execute technical software development strategy for the organization including self-service, business continuity, backup/restores, incident response and paging platforms.
• Accountable for the quality, usability, and performance of the solutions.
• Lead projects from the front and interact with clients and sponsors on a regular basis.
• Consistently share best practices and improve processes within and across teams.
• Take on-call and operational support.

Qualifications

• Advance knowledge of at least one modern OOP language such as Java or Python or Go (preferred).
• Deep understanding of Dynamics 365 including customer service and power platform.
• Design, develop, and integrate Artificial Intelligence (AI) solutions into software applications, leveraging machine learning, natural language processing.
• Hands?on experience with AI?driven software development.
• Experience working with services like logic apps, functions, API management, storage and monitoring.
• Deep hands?on experience in complex system design and data pipeline and architectures, scale and performance tuning, with good knowledge on Docker and Kubernetes.
• Experience with Azure Services, Full Stack Development, API Gateway and API management.
• Understanding of both front?end and back?end concepts with ability to integrate different technologies.
• Integrate front?end and back?end components ensuring smooth communication and data flow between them.
• In?depth knowledge of CS data structures and algorithms.
• Understand open?source databases like MySQL, PostgreSQL, etc.
• Experience in architecting, designing, building automation, workflows, and distributed applications.
• Strong understanding of service integrations / communication standards (e.g., gRPC / REST).
• Experience partnering with engineering teams and transferring research to production.
• Experience with various integration patterns and technologies used to connect Dynamics 365 with other systems.
• Excellent communication skills.
• Hands on experience working in an agile Scrum environment.

Experience

• 4+ years of professional experience in software development, platform architecture, administration and maintenance of software, and its ecosystem.
• 3+ years of experience with architecture and design.
• 3+ years of experience with AWS, GCP, Azure, or hybrid data center.
• 2+ years of experience in open-source frameworks.

Education

• Bachelor's degree in computer science, Information Systems, or equivalent education or work experience.

Annual Salary

$105,000.00 - $215,000.00

GEICO Pledge

• Great Company: At GEICO, we help our customers through lifes twists and turns. Our mission is to protect people when they need it most and were constantly evolving to stay ahead of their needs.
• Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career and your potential in mind.
• Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset.
• Great Rewards: We offer compensation and benefits built to enhance your physical well?being, mental and emotional health and financial future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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