Job Description
Job Description
Job Description Job Title – Recruiter / Client Service Representative
Overview
Serves as the main point of contact for field staff and clients, responsible for full-cycle recruiting, assignment coordination, and client service excellence. This role focuses on sourcing, screening, and placing qualified candidates while nurturing strong client relationships and achieving daily and weekly performance KPIs. Success is rooted in a passion for transforming lives through meaningful employment.
Essential Functions & Responsibilities
- ???? Recruiting & Talent Acquisition
- Develop and implement recruiting strategies to attract qualified candidates.
- Source talent through online platforms, community partnerships, referrals, and events.
- Conduct resume screening, interviews, skills assessments, reference checks, and onboarding paperwork.
- Manage job postings and applicant flow via ATS and recruiting tools.
- Achieve recruiting metrics consistently (e.g., 10+ new hires per week).
- ???? Client & Field Staff Relations
- Build and maintain strong client relationships through calls, visits, and service follow-ups.
- Conduct arrival calls, first-day and weekly check-ins to ensure satisfaction.
- Serve as liaison between clients and field staff, resolving issues and gathering feedback.
- Recognize and reward high-performing field staff.
- ???? Assignment Coordination & Operations
- Intake and process detailed job orders, matching talent to client requirements.
- Provide thorough assignment orientation to field staff on job expectations and site conditions.
- Maintain accurate records for clients, field staff, assignments, and timesheets.
- Open and close the branch office and participate in on-call rotations as needed.
- ???? Safety, Compliance & Documentation
- Deliver safety orientations and promote LINK safety standards.
- Support and document safety incidents, following company policies.
- Ensure compliance and proper documentation for all recruiting and assignment activities.
- Assist in 24 / 7 safety response efforts and triage coordination.
- ???? Sales Support & Business Growth
- Support business growth through skill marketing, pump calls, and client outreach.
- Provide sales leads from applicant interactions and field feedback.
- Participate in weekly branch strategy meetings to drive performance.
- Assist with events, career fairs, and community recruiting initiatives.
- Maintain target field staff levels and gross profit objectives.
Company Responsibilities
All employees of Link Staffing Services are expected to :
Demonstrate and work in alignment with Link’s core values.Strive to meet or exceed individual and team KPIs.Seek continuous improvement in operations and service delivery.Act as a positive ambassador for the company, clients, and field staff.Take ownership of results and be a proactive problem solver.Required Competencies / Skills
Strong work ethic, energy, and passion for serviceAbility to multitask and operate in a fast-paced environmentProblem-solving mindset and ownership mentalityProfessional communication—written, verbal, and phoneEmpathy and relationship-building skillsDetail-oriented, organized, and adaptableTeam-oriented with ability to manage diverse personalitiesEducation & Experience
High school diploma or equivalentMinimum 2 years in customer service, staffing, recruiting, or related fieldValid driver’s license, reliable vehicle, and active insurance (required for client visits)Working Conditions
Fast-paced office environment with frequent client and candidate interactionAbility to sit for extended periods and travel locally for client visitsParticipation in rotating on-call scheduleAttendance at job fairs and community events as neededCompany Values
At LINK Staffing, we are committed to transforming lives through meaningful employment. Every team member is expected to uphold our Core Values :
Core Values
Dignity & Respect — Treat every individual with respectClient Expectations — Strive to meet and exceed expectationsContinual Improvement — Pursue growth and better ways of workingIntegrity — Do what is right, alwaysSupporting Principles
Flexibility — Offer personalized employment solutionsDependability — Build trust through consistency and resultsSafety — Prioritize well-being with proactive safety practicesMonday - Friday
8 : 00 AM - 5 : 00 PM (In-Office)
Weekends (Seldomly)
On-Call Rotation