Service Manager

Role Summary

Automotive Company is seeking an experienced and results-driven Service Manager to oversee our service department. The Service Manager will be responsible for ensuring efficient and profitable operations while maintaining high standards of customer service and satisfaction.

More about the role

• Manage and lead the service department team, including Service Advisors, Technicians, and support staff, to ensure a cohesive and efficient operation.
• Ensure that the service department provides a high level of customer satisfaction by resolving customer complaints and concerns in a timely and effective manner.
• Collaborate with the Service Director to set performance goals for the service team and monitor progress, providing coaching and feedback to ensure objectives are met.
• Ensure that the service department complies with all regulations, safety standards, and company policies.
• Manage the department budget, analyze financial data, and implement strategies to achieve profitability targets.

What we look for

Benefits

Automotive Company is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.

Willing to submit to a pre-employment background check