Talent.com
Customer Service Representative

Customer Service Representative

David's BridalLouisville, KY, US
30+ days ago
Job type
  • Part-time
Job description

Best Job Ever!

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT

  • Additional terms and conditions apply.

Competitive hourly pay rates & team bonus

Get Paid Early!

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happenapply today!

Customer Service Representative

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor / Manager. The CSR supports the welcome desk, cash wrap, systems / processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions :

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.
  • Physical Demands :

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
  • Education & Credentials :

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
  • Part Time Benefits Include :

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance
  • Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

    David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.6200 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

    Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and / or experience, and internal equity. This base pay range of $12-15 hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

    Create a job alert for this search

    Customer Service Representative • Louisville, KY, US

    Related jobs
    • Promoted
    Customer Service Representative ($20 PH starting)

    Customer Service Representative ($20 PH starting)

    SPECTRUMLouisville, KY, United States
    Full-time
    This role requires the ability to work lawfully in the U.Training Schedule : 12 : 00pm-9 : 00pm Sunday-Thursday.Schedules After Training : All schedules 2nd shift working minimum one weekend day and star...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    GraybarLouisville, KY, US
    Full-time
    Customer Service Representative.As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers o...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    RandstadLouisville, KY, US
    Full-time
    Do you have Call Center experience within the Healthcare Industry? Do you enjoy helping customers? We have a great Customer Service opportunity for you with a leading company in the Pharmaceutical ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulLouisville, KY, US
    Full-time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Big I KentuckyLouisville, KY, US
    Full-time
    Customer Service Representative.The Customer Service Representative at Local Choice Insurance is responsible for maintaining solid customer relationships by handling customer inquiries and concerns...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    FASTSIGNSLouisville, KY, US
    Full-time
    Customer Service Representative.FASTSIGNS #330701 is hiring for a Customer Service Representative to join our team!.Ongoing Training Opportunities. A Successful FASTSIGNS Customer Service Representa...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative, HVAC

    Customer Service Representative, HVAC

    AIGJeffersonville, IN, US
    Full-time
    Customer Service Representative- Warranty.Our Customer Service Representative, HVAC position is a great opportunity to join our growing team! This position is hybrid working in our Jeffersonville, ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative CSR

    Customer Service Representative CSR

    Len The PlumberLouisville, KY, US
    Full-time
    Customer Service Representative (CSR).Location : Louisville, KY 40218 - This is an ON-SITE POSITION Work Type : Full-Time Schedule : Monday - Friday 9 AM - 6 PM with a Saturday Rotation Compensation : ...Show moreLast updated: 9 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    VCA Animal HospitalsLouisville, KY, US
    Full-time
    VCA Fairleigh Animal Hospital is seeking an experienced client service representative to join our team! We are willing to consider and train the right candidate if there is no veterinary experience...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - FT

    Customer Service Representative - FT

    Avis Budget GroupLouisville, KY, US
    Full-time +1
    Job Opportunity At Avis Budget Group.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, j...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Circle KJeffersonville, IN, US
    Full-time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...Show moreLast updated: 30+ days ago
    • Promoted
    Bi-Lingual Customer Service Representative, HVAC

    Bi-Lingual Customer Service Representative, HVAC

    AIGJeffersonville, IN, US
    Full-time
    Customer Service Representative- Warranty.Are you looking for the next step in your career? Our Customer Service Representative, HVAC Accounts position is a great opportunity to join our growing te...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    SPECTRUMLouisville, KY, United States
    Full-time
    This role requires the ability to work lawfully in the U.Training Schedule : 12 : 00pm-9 : 00pm Sunday-Thursday.Schedules After Training : All schedules 2nd shift working minimum one weekend day and star...Show moreLast updated: 30+ days ago
    • Promoted
    BMV Customer Service Representative

    BMV Customer Service Representative

    USA JobsClarksville, IN, US
    Full-time
    BMV Customer Service Representative.Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies.A...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Electrical

    Customer Service Representative - Electrical

    GraybarLouisville, KY, US
    Full-time
    Customer Service Representative.As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers o...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Arrow ElectricLouisville, KY, US
    Full-time
    Come Energize Your Career With Arrow Electric!.We are growing and looking for talent to grow with us.Since 1957, Arrow Electric has provided trustworthy, dependable, and cost-effective Electrical I...Show moreLast updated: 18 days ago
    • Promoted
    Customer Sales & Service Representative

    Customer Sales & Service Representative

    Applied Industrial TechnologiesLouisville, KY, US
    Full-time
    Customer Service Representative Opportunity.Want to use your customer service skills to solve real world problems?.Want to free up your weekends & evenings and instead work Monday through Friday?.W...Show moreLast updated: 18 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    AtkoreLouisville, KY, US
    Full-time
    Customer Service Representative.Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together a future focused on serving the cus...Show moreLast updated: 18 days ago