Program Management Manager

Program Management Manager

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Program Management Manager within PNC's Enterprise Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, or Dallas, TX. This position is primarily based in a location within PNC's footprint. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. We are seeking a strategic and analytically driven Program Management Manager to lead complex enterprise technology initiatives across areas such as Enterprise Garage (Marketing, Automation, and Customer Communication) and Workforce Technology. This role will primarily focus on Workforce Technology, with flexibility to support Enterprise Garage depending on skillset. You will be responsible for driving delivery excellence across multiple programs and applications, while managing corporate responsibilities.

Key Responsibilities

• Lead and manage strategic programs across Workforce Technology and Enterprise Tech domains.
• Drive delivery of technology solutions supporting marketing automation and workforce enablement.
• Oversee program execution, ensuring alignment with business goals, timelines, and budgets.
• Collaborate with cross-functional teams to support partners and stakeholders, to ensure seamless integration of technology solutions across the enterprise.
• Utilize Agile methodologies and metrics to monitor progress and optimize delivery.
• Manage program budgets, ensuring financial accountability and forecasting accuracy.
• Translate complex data into actionable insights to inform strategic decisions.
• Provide leadership and mentorship to direct reports and broader program teams.

Skills & Experience

Job Description

Manages and leads program managers to ensure success in the execution of organizational programs in support of corporate strategy. No requirement for program size. Manages and assesses the general and detailed planning stages of organizational programs; participates in the development of strategies to ensure projects achieve overall program goals. Oversight and reporting for the overall program budget while working to ensure success of the program. Monitors and evaluates the implementation and effectiveness of the programs and recommends enhancements based on results. Coaches and develops program managers. Retains and grows relationships with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to :

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications / licensures needed to be successful in this position.

Preferred Skills

Accountability, Client Counseling, Decision Making, Results-Oriented, Strategic Planning

Competencies

Accuracy and Attention to Detail, Analytical Thinking, Managing Multiple Priorities, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project Management

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8+ years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary : $80,000.00 $192,050.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and / or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 10 / 23 / 2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and / or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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