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Store ManagerStoreJohnson City, TNJohnson City, TN, USA+0 moreJun 4, 2025Full Time

Store ManagerStoreJohnson City, TNJohnson City, TN, USA+0 moreJun 4, 2025Full Time

Farmers Home FurnitureMountain Home, TN, US
30+ days ago
Job type
  • Full-time
Job description

Store Manager

Store Managers are responsible for overseeing all aspects of store operations, driving sales, developing high-performing teams, and ensuring exceptional customer experiences. The ideal candidate is a hands-on leader who takes pride in their work, leads by example, and inspires ownership at every level.

Candidates will be placed in our Store Manager Training program and will receive instruction on how to succeed in every area of this dynamic business. Some travel is required while in training. After being assigned to their own store, ongoing training and support will be provided by the supervision team.

Key Responsibilities

  • Recruit, hire, train, and retain a top-performing team of Sales Associates
  • Create a welcoming environment and ensure customers receive outstanding service
  • Effectively handle customer inquiries, concerns, and escalations with professionalism
  • Monitor sales performance and provide coaching to drive results and individual growth
  • Ensure compliance with merchandising, cleanliness, and store operational standards
  • Collaborate with the Credit Department to support account collections
  • Manage inventory levels and ensure timely and accurate product flow
  • Oversee warehouse and delivery operations to ensure quality and efficiency
  • Actively participate in company initiatives and contribute strategic ideas for growth
  • Lead with integrity, accountability, and a mindset of ownership

What We're Looking For :

  • Proven leadership experience in retail or a customer-focused environment
  • Strong problem-solving and decision-making skills
  • Excellent communication, interpersonal, and organizational abilities
  • Ability to build trust, motivate teams, and drive accountability
  • Willingness to work flexible hours, including weekends and holidays
  • Availability to travel for meetings or support neighboring store locations as needed
  • Physical Requirements & Professional Expectations :

  • Ability to stand and walk for extended periods during shifts
  • Ability to lift, carry, and move merchandise up to 50 pounds
  • Comfort working in warehouse and delivery environments as needed
  • Must maintain a professional appearance and demeanor that reflects the leadership role
  • Reliable transportation and valid driver's license (if required for store support)
  • Job requires "F" Endorsement; must provide proof of "F" Endorsement
  • Employee Benefits :

  • Employee Stock Ownership Plan (ESOP) - You're not just an employeeyou're an owner!
  • 401K Plan with Employer Matching Funds
  • Group Medical, Dental and Life Insurance
  • Paid Vacation
  • Paid Sick Leave
  • Additional Voluntary Insurance Programs Available
  • Paid Holidays, including the Employee's Birthday!
  • Employee Purchase Discounts
  • Ongoing Training Programs
  • Note : Benefit offerings for positions other than Full-Time may vary
  • About Farmers Home Furniture

    Established in 1949, Farmers Home Furniture is one of the top 100 furniture retailers in the U.S. with over 260 store locations throughout the Southeast, we are proud to be employee-owned and operated. As part of an Employee Stock Ownership Plan (ESOP), our team members don't just work herethey have a stake in our success.

    We are guided by our founder's principles of fairness, trust, and outstanding service, and remain committed to delivering quality name-brand merchandise, affordable financing, and exceptional service to the customers and communities we serve.

    Skills

    Required

    Retail Management

    Advanced

    Sales

    Advanced

    Behaviors

    Preferred

    Enthusiastic : Shows intense and eager enjoyment and interest

    Team Player : Works well as a member of a group

    Dedicated : Devoted to a task or purpose with loyalty or integrity

    Motivations

    Preferred

    Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

    Goal Completion : Inspired to perform well by the completion of tasks

    Education

    Required

    High School or better.

    Experience

    Preferred

    5 years : Retail Furniture / Credit Experience

    5 years : Retail / Sales Experience

    5 years : Sales Management

    Licenses & Certifications

    Required

    Drivers License

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