Food Runner - Champions

Maintain efficient service between kitchen and front of the house. Assist kitchen with set up of line. Sets and clears restaurant tables; stocks all service stations and assist food servers with table service to ensure total guest satisfaction; delivers food and beverage items from kitchen and bar to guest; cleans and maintains work areas to specification.

ESSENTIAL FUNCTIONS

• Assist with expediting food and delivering food promptly to guest in restaurant.
• Quickly and neatly clear dirty table settings and prepare table for resetting.
• Promptly and consistently reset all service ware as prescribed.
• Quickly and neatly deliver food and beverage items from kitchen and bar to guest.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Wipe down booths and chairs, move tables and chairs, and clean floors as necessary.
• Serve guests with beverages, bread and butter to begin their dining experience and replenish as necessary.
• Assist server with food & beverage service to ensure guest satisfaction.
• Transport all dirty tableware from dining room to dishwashing area for proper cleaning.

Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.

Regular attendance in conformance with the standards, which may be established by Trump National Doral-Miami from time to time, is essential to the successful performance of this position.

Due to the industry that we are in, a need will occur for each associate to provide "Excellent Service". Our goal is to ensure that we are maximizing customer satisfaction and as a result there will be times when our associates in Operations will call upon us for support in order to ensure customer satisfaction occurs. When we are fortunate enough for this to occur, each associate will positively respond unless there is a chance that an opportunity resulting in dissatisfying a guest could occur. If this is the case the manager is to be notified and the level of support that is being requested will be obtained.

SUPPORTIVE FUNCTIONS

PHYSICAL REQUIREMENTS

Frequency Key : Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours

Physical Activity Frequency

OTHER DUTIES

Assimilate into Trump National Doral-Miami Standards through understanding, supporting and participating in all elements of the Trump Cornerstones. Demonstrate working knowledge of the service standards.

SAFETY REQUIREMENTS

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety :

Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY :

QUALIFICATION STANDARDS

EDUCATION

EXPERIENCE

Prefer 1 year previous food service experience.

LICENSES OR CERTIFICATES

GROOMING

All associates must maintain a neat, clean and well-groomed appearance (specific standards available).

OTHER

Additional language ability is preferred, Spanish in particular.

Trump National Doral Miami participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.

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