Commitment Analyst

Commitment Analyst

HHS is a privately, family-owned business dedicated to caring for its team members and providing honest, quality-driven service. Founded in 1975, HHS now supports nearly 1,000 customers across various sectors including healthcare and hospitality.

As a Commitment Analyst, you will collaborate cross-functionally with internal teams, members, and suppliers. You'll play a key role in resolving contract tiering disputes, creating and managing Letters of Commitment (LOCs), and helping streamline operational processes.

Responsibilities :

• Interpret contract terms and business requirements to ensure contract tiers are operationally sound.
• Create, publish, and maintain LOCs for national and member-specific agreements across business segments.
• Analyze impacts of member group changes and advise stakeholders.
• Train users (internal teams, members, and supplies) on commitment processes and systems.
• Lead supplier onboarding to the commitment system and manage launch activities.
• Serve as a key contact for resolving member / supplier disputes and escalations related to LOCs.
• Collaborate with Communications and Technology teams for system releases, improvements, and training documentation.
• Support non-acute market exceptions and maintain knowledge of the full HealthTrust Contract portfolio.
• Participate in user acceptance testing and enhancement planning with internal tech teams.

Qualifications :

Preferred Skills :

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