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Atlassian Administrator- Atlanta, GA, Cleveland, OH or Austin, TX

Atlassian Administrator- Atlanta, GA, Cleveland, OH or Austin, TX

OECCleveland, OH, United States
10 days ago
Job type
  • Full-time
Job description

Overview

Atlassian Administrator- Atlanta, GA, Cleveland, OH or Austin, TX

Join to apply for the Atlassian Administrator role at OEC. OEC provides software solutions to those who work in the automotive parts and repair industry, enabling teams to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with manufacturers, dealers, suppliers, shops and service providers to offer a comprehensive network and streamlined workflows.

Job Summary / Objective : Manages and maintains our Atlassian suite of products, including Jira, Confluence, JSM and Bitbucket. Ensures that these tools are configured to meet the needs of our teams and that they are running smoothly. Takes responsibility for user management, automation, permissions, and troubleshooting any issues that arise.

Key Responsibilities & Duties (essential to the job)

  • Administers and supports Atlassian products (Jira, Confluence, JSM, Bitbucket).
  • Supports accurate time tracking and reporting with Atlassian add-ons.
  • Configures and customizes workflows, fields, and screens.
  • Manages user permissions.
  • Troubleshoots and resolves issues related to Atlassian products.
  • Collaborates with teams to understand their needs and provides solutions to improve their workflows through automation.
  • Stays up-to-date with the latest Atlassian product updates and best practices.

Education

A bachelors degree from an accredited college or university is required, with a focus in Information Technology, Computer Science, Engineering, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience, Skills And Key Competencies

At least 3 years of proven experience as an Atlassian Administrator or in a similar role. Must also be able to demonstrate the following skills and abilities :

  • Strong knowledge of Jira, Confluence, JSM, and Bitbucket.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills.
  • Ability to work independently and as part of a team.
  • Can effectively organize and manage day-to-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables.
  • Able to communicate in a respectful, positive and constructive manner, even during times of challenge and frustration.
  • Flexible and adaptable approach to work, and can easily adjust to shifts in priorities as the needs of the business change.
  • Able to effectively work and thrive in a remote work environment that has limited opportunities for in-person interactions.
  • Special Position Requirements

  • Willing and able to adjust work hours as needed to meet with individuals and teams across time zones.
  • OEConnection is an Equal Opportunity / Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. We also invite applicants and employees to voluntarily self-identify their gender, race and ethnicity as part of compliance with civil rights laws. Submission is voluntary and confidential and will be used in accordance with applicable laws and regulations. If you do not wish to self-identify at this time, you may do so in the future by submitting this form.

    OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations.

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    Atlassian Administrator • Cleveland, OH, United States

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