Scheduler / Biller

Scheduler / Biller Opportunity At Temple University's School Of Dentistry

Temple University's School Of Dentistry is searching for a scheduler / biller! As the second-oldest dental school in the U.S., the Maurice H. Kornberg School of Dentistry upholds a legacy of innovation in dental education, research efforts, community service and pioneering healthcare services. Founded in 1863, Kornberg remains a pillar in the dental community. We have more than 7,000 alumni currently redefining the field of oral health around the world. In 2023, the school proudly celebrated its 160th anniversary. Kornberg supports health and wellness through a range of diverse educational programs and comprehensive patient services. Our students become dedicated and ethical professionals who honor the traditional models of dental care while staying focused on discovering new ones. We train the experts who lead the field. Our renowned faculty and staff provide students with a wealth of opportunities and resources, including smart classrooms, digital dentistry labs, clinics and a preclinical lab that emphasizes collaboration. Students pursue postbaccalaureate, predoctoral, continuing education and advanced education in general dentistry programs. Become a part of the Temple family and you will have access to the following : full medical, dental, vision coverage, paid time off, paid holidays, tuition remission, a generous retirement plan, and so much more!

Hire rate : $23.74 / hour (increase to $25.67 / hour after successful completion of 90-day probationary period). A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Position Summary

The scheduler / biller is responsible for the entire range of customer service, front desk and billing functions related to the Kornberg School of Dentistry. Responsibilities will include greeting and screening visitors, answering telephones, returning voicemails, screening calls, taking and relaying messages, using the computerized clinical management system to assist with scheduling appointments for patients, coordinating schedulers for all faculty that work in the practice and with other departments in the school, and following up with patients to update them on insurance company pre-authorizations. In addition, the scheduler / biller will be responsible for manual and electronic billing, insurance verification, payment posting and reconciliation, follow-up on denied claims or claims requiring additional information. The biller / scheduler may be responsible for performing this function for any clinic of the school as needed. Performs other duties as assigned.

Required Education And Experience

• At least 3 years of related experience with patient interaction within a dental setting
• Additional experience with dental billing function, dental terminology, third party coverage plans in all phases of claims processing, and other insurance functions required

Preferred Education And Experience

Required Skills And Abilities

Essential Duties

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status. Compliance statement : in the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, university and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.