Operations Control Center Technician

Overview

This is a benefits-eligible role, working part-time 20-hour per week.

The Operations Division manages Tufts' 5 million square feet of buildings and properties, providing safety, maintenance, mail, transportation, and construction services. Together, these functions are responsible for the efficient, cost-effective, and safe operations of our campuses, as well as the maintenance and management of our university assets to support our research and educational mission, vision, and values.

The Operations Control Center is the hub of daily activity for maintenance and support services involving our campus facilities, grounds, and supporting services.

We are seeking a highly motivated individual with a high potential and / or existing aptitude to develop a mastery in the operation and interpretation of data from building automation systems and facilities work management systems, working as an integral member of a team of professionals who are on the front lines of redefining maintenance management standards for building operations across the university.

What You'll Do

The Operations Control Center Technician's primary role is to ensure that all service requests are responded to with an appropriate level of urgency, efficiency, and accuracy.

• Performs a full range of assignments with respect to the operation of the university's building automated controls systems (BAS), primarily Johnson Controls, for all university buildings, including science and research complexes.
• Must have the aptitude to continuously hone their expertise and knowledge in evaluating and reacting to data and outputs from the university building automation and alarm systems, as well as the university's computerized maintenance management system (CMMS), Maximo.
• Demonstrates expertise and independent judgement in drawing upon university protocols with respect to the deployment of resources responsive to facilities-based emergencies and work requests over a wide range of situations and contexts.
• Provides inputs to continuously evolving building system and equipment job plans, building alarm monitoring and response protocols, and emergency response protocols.
• Works collaboratively with facilities management in responding to work priorities, understanding

building, zone, and occupant needs and understanding the impacts of preventative maintenance programs on the ongoing operability of building systems, equipment, and components.

What We're Looking For

Basic Requirements :

Knowledge and experience are typically acquired through :

Preferred Qualifications :

Special Work Schedule Requirements :

Pay Range

Minimum $30.00, Midpoint $35.70, Maximum $41.40

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.