Parts Operation Specialist

Description

Position Summary

This position is responsible for supporting the efficient day-to-day operations of the organization. is a hands‑on internal consultant who serves as the process expert on cross‑functional projects. Leveraging Lean, Six Sigma, and data‑analytics tools, the role identifies performance gaps, designs future‑state processes, and partners with teams to implement sustainable, measurable change. This specialist focuses on standardizing work, optimizing system configuration, and embedding a continuous‑improvement mindset across Service, Parts, Rental, and other key business units.

Position Duties / Responsibilities

Evaluate, map, and redesign processes – Assess current workflows, create current‑state (as‑is) maps, conduct root‑cause analysis, and, where appropriate, build future‑state (to‑be) workflows or collaborate with process owners to drive improvements that simplify tasks and eliminate waste.

• Provide process expertise on improvement projects – Collaborate with appropriate individuals to scope, plan, and execute initiatives using Lean and Six Sigma methodologies; quantify benefits and track realized savings.
• Develop & monitor KPIs – Define key performance indicators, build dashboards, and routinely analyze trends to ensure gains are sustained.
• Optimize ERP / system configuration – Act as the department’s product owner for ERP and related applications; manage settings, test changes, and align system design with streamlined processes.
• Facilitate change management – Drive stakeholder alignment, create communication plans, and coach teams through adoption of new processes.
• Provide advanced data analysis – Use Excel, Power BI, and SQL to uncover insights, model scenarios, and support data‑driven decisions.
• Train & mentor – Develop clear work instructions, job aids, and video tutorials; deliver in‑person and virtual training; guide junior analysts and field champions.
• Support continuous improvement culture – Co‑facilitate Kaizen events with Project Managers, share best practices, and champion a problem‑solving mindset across branches.
• Other duties as assigned

Supervisory Responsibilities :

Position Requirements

Preferred :

The duties and responsibilities outlined in this posting are not exhaustive and may evolve based on business needs. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.