Job Description
Desktop Support
Elma, NY 14059
12 months Contract
Large campus environment, a small amount of driving Less than 25% around campus is required.
Qualifications : Qualifications
Good Microsoft Office experience
Experience working with web-based software
IT experience
Printer / copier repair experience
Willing to learn new skills / software
ESSENTIAL FUNCTIONS :
- Possesses skills and competencies to deliver basic contracted customer requirements (includes : copying, faxing, printing and scanning functions)
- Tasks and activities are defined and routine
- Point of contact for equipment support and service
- Perform basic equipment problem diagnosis
- Clean and maintain office equipment as needed - Replace operator accessible parts and consumables
- Maintain appropriate supply inventory
- Maintain agreed upon level of uptime for copier fleet
- Collect and submit meter reads
- Track and coordinate the Move / Add / Change (MAC) of office equipment / assets
- Point of contact for equipment removal / delivery
- Point of contact to receive and electronically log customer jobs
- Apply asset tags to office equipment and update database
- Process and distribute incoming and outgoing faxes, log for billing purposes - Ability to lift up to 50 pounds
SKILLS :
Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.)Ability to demonstrate basic knowledge of MS Word and / or Excel or equivalentOpen saved workbooks
Data entry Basic data and column / row formatting
Print and save workbooks
Additional Information
must be able to lift up-to 50 lbs and walk with-in office
Driving - Less than 25% (Personal vehicle)
Compensation : $20-$20