Desktop Support

Job Description

Desktop Support

Elma, NY 14059​

12 months Contract

Large campus environment, a small amount of driving Less than 25% around campus is required.

Qualifications : Qualifications

Good Microsoft Office experience

Experience working with web-based software

IT experience

Printer / copier repair experience

Willing to learn new skills / software

ESSENTIAL FUNCTIONS :

• Possesses skills and competencies to deliver basic contracted customer requirements (includes : copying, faxing, printing and scanning functions)
• Tasks and activities are defined and routine
• Point of contact for equipment support and service
• Perform basic equipment problem diagnosis
• Clean and maintain office equipment as needed - Replace operator accessible parts and consumables
• Maintain appropriate supply inventory
• Maintain agreed upon level of uptime for copier fleet
• Collect and submit meter reads
• Track and coordinate the Move / Add / Change (MAC) of office equipment / assets
• Point of contact for equipment removal / delivery
• Point of contact to receive and electronically log customer jobs
• Apply asset tags to office equipment and update database
• Process and distribute incoming and outgoing faxes, log for billing purposes - Ability to lift up to 50 pounds

SKILLS :

Open saved workbooks

Data entry Basic data and column / row formatting

Print and save workbooks

Additional Information

must be able to lift up-to 50 lbs and walk with-in office

Driving - Less than 25% (Personal vehicle)

Compensation : $20-$20