Senior Product Advisor

Senior Product Advisor

Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Senior Product Advisor do at Fiserv?

A successful Product Solutions Senior Advisor at Fiserv enhances the value of our solutions for clients by providing expert guidance and strategic advice. They ensure that key details and documentation are preserved throughout the solutioning process and support the development of future advisors and experts. They work closely with some of the largest financial institutions, ensuring exceptional client experiences and driving impactful, cost-effective outcomes.

What you will do :

• Collaborate with a key strategic client and internal partners to troubleshoot, research, and provide solutions for critical client requests.
• Develop and document product knowledge, capturing business requirements and solution designs for client approval and use by product development.
• Provide consultative partnership to meet client and company objectives; cultivate positive relationships with clients and internal teams.
• Identify and document key insights based on customer needs, driving strategic investment in our product roadmap.
• Deliver a consistently high-quality customer experience through effective navigation of systems, procedures, and collaboration with internal resources.

What you will need to have :

What would be great to have :

Salary Range : 96,000.00 - 130,000.00 - 156,000.00

These pay ranges apply to employees working in Nebraska. Ranges for employees in other states may differ.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please : Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).