Senior Group Sales Manager

Senior Group Sales Manager

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Senior Group Sales Manager will be responsible for driving group sales, developing and maintaining strong client relationships, and ensuring the achievement of revenue goals. This role requires a strategic thinker with a proven track record in the luxury hotel segment, excellent communication skills, and a passion for delivering exceptional guest experiences.

Roles and Responsibilities

1. Develop and implement effective sales strategies to achieve group sales targets and maximize revenue. Identify new business opportunities and markets to grow group sales.
2. Build and maintain strong relationships with clients, ensuring high levels of guest satisfaction and repeat business. Act as the primary point of contact for key accounts and negotiate contracts to secure group bookings.
3. Conduct market research and competitor analysis to identify trends and opportunities. Prepare and present sales reports, forecasts, and performance metrics to senior management.
4. Work closely with other departments, including catering, events, and operations, to ensure seamless execution of group bookings. Coordinate with the marketing team to develop promotional materials and campaigns targeting group business.
5. Represent the hotel at industry events, trade shows, and networking functions to promote group sales and establish relationships with potential clients. Maintain a strong presence in the luxury hospitality market.
6. Proactively manage, qualify, solicit, and book group blocks. Prepare brand communication such as proposals and contracts. Responsible for ensuring the closing of the sale.
7. Effective management of a portfolio of key accounts through planned sales activities
8. Identify opportunities to up-sell into premium and suite categories.
9. Participation in tradeshows and workshops may be required.
10. Hosting of site inspections and familiarization trips as needed.
11. Must have exceptional attention to detail and follow up skills to create client loyalty and confidence.
12. Monitor actual sales and revenues to determine variance and assess goal accomplishments and adjust strategies accordingly.
13. Monitor and achieve sales targets and revenue goals for group business segment.

QUALIFICATIONS:

1. Minimum of 5 years of experience in group sales within the luxury hotel segment, with a proven track record of achieving sales targets and growing revenue.
2. Bachelor’s degree in hospitality management, business administration, or a related field preferred.
3. Excellent negotiation, communication, and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in sales management software and CRM systems.
4. Self-motivated, detail-oriented, and able to work independently and as part of a team. Passionate about luxury hospitality and delivering exceptional guest experiences
5. In-depth understanding of the luxury hotel market, client preferences, and industry trends.

PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of walking around and standing.
• Must be able to lift up to 15 pounds at times.

Equal Opportunity Employer:

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

1. Put People at our heart
2. Stay two steps ahead
3. Make the magic happen

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits

• Medical/Dental/Vision Insurance
• Company matched 401(k) plan
• Company matched Health Savings Plan
• Flexible Spending
• Paid Holidays
• Paid Time Off
• Paid Sick Leave
• Employee Assistance Program
• Free Parking
• Employee Recognition Programs
• Colleague meals
• Colleague Referral Incentive program

*The Maybourne Beverly Hills participates in E-Verify.*