Job Description
Job Description
Job Duties & Responsibilities :
The Medical Assistant (or Clinical Support Staff) plays a vital role in patient care and clinic operations, performing a variety of clinical and administrative tasks, including but not limited to :
Patient Care & Clinical Support :
- Prepare patients for examination by escorting them to exam rooms and ensuring comfort.
- Obtain and accurately record patient vital signs, including height and weight.
- Verify and update patient medication lists and preferred pharmacies in the Electronic Medical Record (EMR).
- Document chief complaints (CC), pertinent patient information, and patient assessments.
- Perform phlebotomy and prepare specimens for transport. (lab draws)
- Educate patients on lab result retrieval processes, including in-office follow-up requirements (typically 1-2 weeks) or online portal access.
- Administer and document screening tools, such as depression and alcohol screens, in the EMR.
- Apply appropriate coding (e.g., CPT, ICD-10) for nurse visits and lab draws.
Medication Management & Authorizations :
Process medication refill requests in a timely manner, adhering to a 48-hour turnaround time.Coordinate and submit prior authorizations for medications as required.Clinic Operations & Maintenance :
Maintain a clean, organized, and stocked clinical environment, including exam rooms and procedure areas.Perform sterilization of medical instruments according to established guidelines.Manage incoming communications by checking voicemails twice daily and responding appropriately.