VP, Plant Maintenance

VP, Plant Maintenance

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. The VP, Plant Maintenance will establish and develop a corporate plant maintenance team of advanced field engineering plant managers that work in the field with Field Operations and Network Operations senior leadership, and maintenance technicians, to identify and address plant issues driving poor performance. This role will develop, evaluate, and implement node remediation and preventive maintenance programs in areas with low performing Node Health scores. This position will also work with Region leadership and field personnel to improve Node Health to >

98% across Charter's footprint.

Major Duties and Responsibilities

Actively and consistently support all efforts to simplify and enhance the customer experience.

• Identify, develop, and implement Node Remediation Projects targeting nodes / hubs with low Node Health scores across our footprint.
• Support the Region teams with plans to improve plant performance in areas that are not meeting metric goals. Ensure the management area executes the plan to improve through tracking and regular review meetings.
• Build a strong team of plant maintenance managers to ensure all plant performance goals are met.
• Function as a liaison between Field Engineering and Network Operations senior leadership to resolve plant issues.
• Provide Plant Optimization assistance for Region Field Operations.
• Review and evaluate Engineering Notebooks for the regions detailing the correct set up procedures for all plant equipment in the region.
• Ensure all design specifications for the plant are understood, documented, and implemented by the maintenance teams.
• Develop project scope, plans, and schedules to improve plant performance and meet regularly with Region senior leadership to review progress and establish goals.
• Assist in implementation of new project initiatives (High-Split, DAA, FTTP, CBRS).
• Implement Preventive Plant Maintenance Plan consistent with corporate guidance.
• Develop / implement reporting to track progress and status of the goals of the Node Remediation plan.
• Meet regularly with the ROC to review performance criteria and metrics and ensure standard corporate process / procedures are followed.
• Function as liaison between the ROC and Field Engineering senior leadership.
• Leverage national data and reports to provide analysis reflecting plant readiness accomplishments and opportunities as requested.
• Participate in the annual budgeting process and re-forecasting process in closely managing capital resources targeted for plant readiness improvements.
• Perform other duties as required.

Required Qualifications

Required Skills / Abilities and Knowledge

Required Education

Required Related Work Experience and Number of Years

Working Conditions

Office environment Fieldwork necessary to observe first-hand the Maintenance Teams strengths / weaknesses and plant performance. Exposure to moderate noise levels Travel as required