Work Type:
- Work Days: Monday - Friday
- Hours/Week: 40
- Travel: Up to 80% travel to customer sites for onsite calibration and service
Salary Offered: Unspecified
Position Overview:
We are looking for an experienced Calibration Technician with additional biomedical equipment responsibilities. This role is responsible for performing calibrations, verifications, preventive maintenance, and basic repairs on a wide range of test, measurement, and biomedical equipment both in the laboratory and at customer sites.
The ideal candidate has a strong technical background, excellent customer service skills, and the ability to work independently while representing the company in a professional manner. This position requires extensive travel (up to 80%) to customer locations to perform onsite calibration and biomedical equipment support.
Essential Duties and Responsibilities
General Calibration Responsibilities
- Perform calibrations on a variety of test and measurement equipment in accordance with documented procedures, ISO/IEC 17025 requirements, and manufacturer specifications.
- Interpret calibration procedures, datasheets, and technical manuals to correctly set up and execute tests.
- Verify measurement results, make necessary adjustments, and ensure equipment meets specified tolerances.
- Perform routine maintenance and minor repairs of tools, gauges, and instrumentation as needed.
- Maintain complete, accurate, and legible calibration records, certificates, and supporting data.
- Utilize calibration management software (as applicable) for recording results, due dates, and traceability information.
- Perform control charting, repeatability, and reproducibility studies to support measurement assurance and continuous improvement.
- Assist in the development and improvement of calibration procedures and work instructions.
- Support internal and external audits by providing records, demonstrating methods, and answering questions about calibration processes.
- Provide training and guidance to new personnel and assist peers as needed.
Biomedical Equipment Responsibilities
- Perform preventive maintenance (PM), safety checks, and performance verification on biomedical and patient-care equipment (e.g., vital signs monitors, infusion pumps, defibrillators, ECG/EKG, pulse oximeters, electrosurgical units, NIBP devices, etc.) according to manufacturer specifications and applicable standards.
- Conduct electrical safety testing on medical equipment using appropriate test instruments (e.g., safety analyzers, patient simulators, NIBP simulators, SpO₂ simulators).
- Document all biomedical work performed, including test results, parts used, and actions taken, in the designated system (e.g., calibration software or CMMS) to ensure full traceability.
- Troubleshoot basic equipment issues and perform minor repairs or adjustments within scope and competency; escalate complex problems when necessary.
- Coordinate and communicate with clinical/biomedical staff at customer sites to schedule work, minimize downtime, and ensure equipment availability.
- Assist customers with locating, tagging, and tracking biomedical equipment that is due for PM or calibration.
- Maintain proper handling, care, and transportation of customer medical equipment and test instruments during onsite visits.
- Follow infection control, safety, and facility-specific requirements while working in clinical and hospital environments.
Travel and Customer Interaction
- Travel up to 80% of the time to customer facilities for onsite calibration and biomedical services (may include local, regional, and occasional overnight travel).
- Represent the company in a professional manner at all times, maintaining a strong customer-service focus.
- Communicate clearly with customers regarding work performed, results, recommendations, and any issues impacting equipment availability or compliance.
- Assist in identifying additional customer needs and opportunities for expanded services.
Quality and Continuous Improvement
- Follow all departmental procedures, process documentation, and quality system requirements.
- Actively participate in identifying risks and opportunities for improvement related to calibration, biomedical services, and customer satisfaction.
- Support initiatives to improve efficiency, turnaround time, quality, and overall customer experience.
Requirements
- Military training or experience (PMEL, TMDE, or Electronics) or a degree/certificate in electronics, biomedical equipment technology, or a closely related technical field; or equivalent work experience and training.
- Minimum of 2 years of commercial, military, or hospital laboratory/biomedical experience preferred.
- Experience calibrating several disciplines of test and measurement equipment such as:
- Flow
- Electrical
- Temperature
- Pressure
- (Preferred) Experience working with biomedical equipment, patient simulators, and electrical safety testers.
- Working knowledge of ISO/IEC 17025 and general quality system requirements.
- Strong communication skills including written, verbal, and listening skills.
- Proficient computer skills, including but not limited to Microsoft Office (Word & Excel), internet research, and data entry.
- Experience interacting with customers in a courteous and professional manner and providing an excellent customer experience.
- Must possess a valid driver's license and be able/willing to travel up to 80% of the time, including some overnight trips.
Critical Performance Skills
- Strong problem-solving and analytical skills.
- Excellent communication (verbal and written); proper grammar, spelling, and punctuation.
- Ability to prioritize daily workload and adjust as needed to meet customer and scheduling requirements.
- Must be able to work with minimal supervision in both lab and field environments.
- Must be able to work effectively in a team-oriented environment.
- High attention to detail and commitment to accuracy, traceability, and documentation.