We are seeking a professional, customer-focused individual to serve as a Loan Documentation Specialist in our Marianna office. This role is the first point of contact for visitors and callers and plays a vital part in creating a welcoming and efficient environment. In addition to front desk responsibilities, this position supports key loan operations and compliance functions.
Key Responsibilities :
Customer Service & Reception :
- Exhibit a professional and welcoming image to all visitors and callers.
- Effectively address inquiries and direct individuals to appropriate departments.
Loan Documentation & Collateral Management :
Serve as the Association's loan documentation custodian, imaging loan files and managing all aspects of collateral documentation including recording, filing, and safekeeping in the collateral vault.Process paid-out loan files, coordinating with the Lending team to release liens, and forward documents to borrowers.Administer the Association's Collateral Insurance Program.Maintain UCC recordings, ensuring liens are properly continued and collateral is secured.Compliance & Internal Controls :
Understand and support job function-related internal controls.Make thoughtful recommendations to improve work efficiency while maintaining safety and soundness.Qualifications :
Education and / or experience equivalent to an Associates Degree.2-3 years of administrative experience in a fast-paced office environment.Strong interpersonal and communication skills with a customer-first mindset.Detail-oriented with the ability to manage sensitive documentation securely.Familiarity with loan operations, insurance programs, loan documents, and / or UCC filings is preferred.Work independently and collaboratively in a professional office environment.The base salary range for the position is 34,600-41,900 plus variable compensation tied to a general incentive plan. Additionally, up to 9% employer contribution to your 401K as part of a full benefits package. Proficient in English and bilingual in Spanish is a plus. Office hours are Monday through Friday 8 : 00 - 5 : 00.
Visit https : / / www.farmcredit-fl.com / about / careers to explore Farm Credit of Northwest Florida's employee benefits.