Fraud Solutions Manager - Identity and Authentication

Advisor, Product Management

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Our US Fraud Solutions group leads the commercialization of cutting-edge dynamic innovations that improve customer conversion and fraud prevention. Our solutions are used for customer onboarding, sign-on or call center authentication, high risk transactions, and other use-cases across multiple digital and non-digital channels, industries, and geographic regions. Emerging fraud continues to be a challenge and we're looking for someone to help us grow our US fraud solutions to help our customers fight identity fraud and establish trust with good consumers. This role will work across all phases of the product life cycle, with a focus on introduction, management and retirement of product innovations into the marketplace, collaborating closely with platform, data science, product marketing, operations, technology, finance, sales, and other go-to-market teams. Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

What You'll Bring :

• 6+ years of product management, product strategy, operations, and / or product commercialization experience in fraud solutions software or services such as identity verification and authentication.
• Analytical skills to generate reports and insights on product adoption, fraud KPIs, synthesize client and market feedback. Experience with SQL, Python, or similar tools preferred.
• Ability to validate, monitor, and analyze revenue stream data and develop insights that support forecasting and product enhancement prioritization.
• Ability to build data driven business cases that consider existing clients' and market's needs, technical feasibility, and speed to market to influence product roadmaps.
• Ability to communicate delivered value, differentiators, and opportunities to sales, clients, and prospects in various forums such as internal training, external industry events, user forums, client quarterly business reviews, etc., working closely in collaboration with product marketing, as appropriate.
• Ability to influence cross-functional teams in a matrix organization to ensure product launch operational readiness with marketing assets, pricing strategy, internal support processes, and reporting.
• Excellent proactive communication, negotiation, and presentation skills to drive results autonomously.
• Experience with building strong relationships across a broad range of stakeholders including sales, marketing, business, operations, technology, data science, legal, compliance and finance teams.

Impact You'll Make :

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion's Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Pay Scale Information

The U.S. base salary range for this position is $100,100.00 - $150,000.00 annually. The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.