Sr. UX Design Analyst Job at Compunnel, Inc. in Durham
MediabistroDurham, NC, United States
30+ days ago
Job type
Full-time
Job description
Job Description :
Collaborate with product designers, product managers, researchers, and developers to create user-centric copy, including navigation, empty and error states, and other UX elements in the end-to-end digital experience.
Write and optimize microcopy, instructional text, and other UX elements to facilitate intuitive user interactions.
Help develop and execute content strategy for our custom-facing portals, ensuring alignment with user needs and business goals.
Support content style guide and best practices for consistent messaging and tone across all business-to-business and consumer digital touch points.
Participate in user research and leverage data-driven insights, including analytics and customer feedback, to enhance content effectiveness and user engagement.
Collaborate with other departments to ensure regulatory compliance and industry standards for content.
Adapt efficiently to changing project timelines and / or requirements, demonstrating a proactive approach to content.
Develop and document content and information architecture, ensuring smooth user flows.
Skills Required :
Basic understanding of HTML / CSS is required.
Experience in health insurance, healthcare, insurance, or financial services is required.
Experience in technical writing, UX writing, microcopy, content strategy, information architecture, and structure for complex applications.