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Sr. UX Design Analyst Job at Compunnel, Inc. in Durham

Sr. UX Design Analyst Job at Compunnel, Inc. in Durham

MediabistroDurham, NC, United States
30+ days ago
Job type
  • Full-time
Job description

Job Description :

  • Collaborate with product designers, product managers, researchers, and developers to create user-centric copy, including navigation, empty and error states, and other UX elements in the end-to-end digital experience.
  • Write and optimize microcopy, instructional text, and other UX elements to facilitate intuitive user interactions.
  • Help develop and execute content strategy for our custom-facing portals, ensuring alignment with user needs and business goals.
  • Support content style guide and best practices for consistent messaging and tone across all business-to-business and consumer digital touch points.
  • Participate in user research and leverage data-driven insights, including analytics and customer feedback, to enhance content effectiveness and user engagement.
  • Collaborate with other departments to ensure regulatory compliance and industry standards for content.
  • Adapt efficiently to changing project timelines and / or requirements, demonstrating a proactive approach to content.
  • Develop and document content and information architecture, ensuring smooth user flows.

Skills Required :

  • Basic understanding of HTML / CSS is required.
  • Experience in health insurance, healthcare, insurance, or financial services is required.
  • Experience in technical writing, UX writing, microcopy, content strategy, information architecture, and structure for complex applications.
  • Strong portfolio showcasing intuitive UX writing samples.
  • Understanding of Web Accessibility Content Guidelines (WCAG) and writing accessible content.
  • Proficient written and verbal communication skills.
  • Strong time-management skills with the ability to manage multiple projects and stakeholders.
  • Experience with Figma / FigJam, Microsoft 365, Jira / Confluence, and other design tools.
  • Requirements :

  • Bachelor’s degree in English, Communications, Journalism, or related field.
  • 3-5 years of relevant writing experience for digital audiences.
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    Sr Ux Analyst Job At • Durham, NC, United States