Customer Support Representative

A company is looking for a Customer Support Representative to provide exceptional service and claims assistance in a remote setting.

Key Responsibilities

Act as a liaison to resolve customer issues and ensure contractor compliance with established standards

Manage incoming and outgoing communications, including phone calls and emails, in a timely manner

Train contractors and adjusters on products and provide technical support as needed

Required Qualifications

High school diploma required

Two years of customer service experience

Basic computer skills, including proficiency in Microsoft Word, Excel, and Outlook

Ability to work both independently and as part of a team

Self-motivated with the ability to prioritize tasks effectively