Department Manager

Department Manager

DH Pace Company, a distribution, construction, and service organization offering a complete range of door and door related products and commercial security products, has been in operation for over 95 years. With 50+ US offices in 24 states and 2024 company-wide sales over $1 billion, our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.

Overhead Door Company of Springfield, a DH Pace Company, Inc., aspires to hire a Department Manager who will actively manage our commercial team. As the department manager, you will manage the commercial service team. Product knowledge is not required, however, experience managing a service or installation team responsible for servicing or installing mechanical and / or electrical products and / or equipment in homes is preferred.

Position Overview :

• Manage day-to-day operations of the commercial service department
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
• Review workload and manpower to meet customer commitments in a cost-effective manner
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer
• Review monthly financial / operational reports and work with front-line managers to develop action plans to improve
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Will assist with hiring, training and developing new employees
• Other responsibilities as assigned

Qualifications :

Our benefit offerings include :

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)