Team Member [Wingstop]Vibe Restaurants • Knoxville, Tennessee, United States, 37922

No longer accepting applications

Team Member [Wingstop]

Vibe Restaurants • Knoxville, Tennessee, United States, 37922

30+ days ago

Job type

Full-time

Part-time

Job description

We are looking for fun and energetic team members who have warm friendly smiles, a can-do attitude and a fun spirit to get the job done as a team.

Front-of-House Cashier – Guest Service Expert is responsible for delivering World-Class service. As a Guest Service Expert, you are the face and the voice of Wingstop to all of our Guests who walk into our restaurants, providing them with authentic, positive, and genuine experiences. In this role, you will spend more time than any other position interacting with our Guests by greeting them, answering the phone, taking and delivering orders - all with a great attitude and smile.

Essential Duties and Responsibilities of Cashiers

Guest service mentality; has a genuine desire to serve the guests
Maintains a calm, tactful demeanor when dealing with difficult situations
Manages multiple projects and timelines with a sense of urgency and follow-through
Mindful of all safety, sanitation, or employee issues notify Leadership of below standards
Proven ability to work well under pressure and at a fast pace
Communicator and effortlessly works well with others and support the Wingstop Team
Use POS system, comply with cash handling, and process guest transactions
Menu savvy and suggestive selling with add-on items to complement their order
Follow directions given by the Manager or Supervisor
Comply with state and company alcohol sales guidelines
Willingness to help and support team with other duties and tasks assigned

What We are Looking for

Restaurant and / or hospitality experience a plus

Experience as a guest service or customer service representative

Well organized and detail oriented

Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement

Listen well to team members and provide feedback.

Strong work ethic leading by example

Understand the importance of good hygiene and food handling practice

Back-of-House Cook – Flavor Expert is responsible for Serving the World Flavor. You will be creating wings with flavor to the max! You will play an integral role in ensuring our Guests get their cravable, fresh, and delicious wings delivered by our promise time. In this role, you will do everything from preparing our fresh, made in-house ranch, bleu cheese, and sides to packaging and delivering completed hot orders to our Guests while motivating other Flavor Experts.

Essential Duties and Responsibilities

Guest service mentality; has a genuine desire to serve the guest

Maintains a calm, tactful demeanor when dealing with difficult situations

Manages multiple projects and timelines with a sense of urgency and follow-through

Ensure each guest has a positive, long-lasting impression of the Wingstop experience

Ability to practice safe cooking procedures

Proven ability to work well under pressure and at a fast pace scan and comprehend the order tickets

Accurately count the number of ordered Bone-In Wings, Boneless Wings, and Boneless Strips

Coordinate the cooking time of Bone-In Wings, Boneless Wings, and Boneless Strips and fries with the corresponding timer

Cook and prepare Bone-In Wings, Boneless Wings, and Boneless Strips and Fries in the proper fryers and baskets

Consistently follow recipes tossing with proper portions of sauces and seasonings

Accurately package all orders according to Wingstop standards

Filter and freshen the fryer shortening daily, following all safety procedures and using equipment

Maintain kitchen clean as you go throughout shift as you go and at closing time

Immediately notify Manager on Duty of all safety, sanitation, or employee issues

Follow directions given by the Manager or Supervisor

Comply with state and company alcohol sales guidelines

Willingness to help and support team with other duties and tasks assigned

Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products

Willingness to help and support team with other duties and tasks assigned

What We are Looking for

Experience cooking working with fryers a plus

Well organized and detail oriented

Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement

Listen well to team members and provide feedback.

Strong work ethic leading by example

Understand the importance of good hygiene and food handling practices

What You Need to Succeed

Friendly, outgoing personality

Strong work ethic

Must have reliable transportation

Must be 16+ years old

Maintains regular and predictable attendance

Hourly Full Time or Part Time : Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the operations

Requires morning, afternoon, and evening availability any day of the week.

Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.

We believe Service-Minded, Authentic, Fun & Entrepreneurial people are what drives us each day to be the best!

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