Organizational Change Management Lead (Hybrid)

Organizational Change Management Lead (Hybrid)

The Organizational Change Management (OCM) Lead is responsible for driving the human-centered adoption of new processes, technologies, and operating models across large-scale enterprise transformation initiatives. This role partners closely with program leadership, delivery teams, business stakeholders, and end-user communities to ensure that transitions to new systems, data structures, and business processes are understood, embraced, and successfully adopted across the organization. The OCM Lead develops and executes communications, stakeholder engagement strategies, and training plans that enable smooth adoption and sustained behavior change.

Key Responsibilities & Duties:

• Serve as the primary change leader for enterprise digital transformation programs, delivering consistent communication, stakeholder engagement, and user adoption support across business units and functional organizations.
• Serve as a trusted change advisor for program leadership, command stakeholders, and end-user communities, helping them navigate process changes, technology enhancements, and organizational impacts.
• Apply human-centered design and change management principles to ensure transformation efforts prioritize user needs, clarity of communication, and ease of adoption.
• Develop and implement stakeholder engagement strategies, identifying change impacts, preparing messaging, and guiding users through process and system transitions to ensure adoption, compliance, and operational continuity.
• Coach project teams and local change champions on communication best practices, readiness planning, and reinforcing new ways of workings.
• Support senior leaders and sponsors in communicating priorities, reinforcing expectations, and championing adoption of transformation initiatives and continuous improvement goals.
• Surface risks, change barriers, and user concerns early, delivering clear, actionable recommendations to sponsors and decision-makers.
• Develop and deliver communications including leadership briefings, readiness assessments, FAQs, newsletters, training content, deployment communications, and end-user support materials.
• Build, mentor and manage a network of change agents across departments, functions, and project teams to sustain adoption and reinforce desired behaviors.

Relevant Skills & Experience:

• Prior DoD or Federal transformation experience (preferred).
• Demonstrated experience leading OCM for SAP transformations (preferred).
• Prior experience supporting large-scale organizational transformation or enterprise modernization initiatives.
• Demonstrated experience leading change management activities for digital transformation, enterprise systems implementations, or process modernization programs.

About Navaide:

Navaide is a mission-focused, woman-owned, 8(a), economically disadvantaged small business delivering advanced consulting services to federal government clients. We empower defense and civilian organizations to succeed by combining human ingenuity with cutting-edge technologies. Our work spans digital transformation, systems modernization, financial system optimization, and the strategic use of data, AI, and automation.

We support our clients by streamlining operations, modernizing complex legacy platforms, and driving improved decision-making. Our footprint includes active delivery across financial systems, acquisition platforms, and enterprise analytics. Navaide is proud to hold multiple strategic contract vehicles, including:

• GSA 8(a) STARS III
• OASIS+
• GSA MAS (IT Schedule 70)
• SeaPort-NxG

Why Join Navaide?

Delivering innovative solutions to governments' most complex challenges. We bridge innovation and technology to modernize and consolidate business systems for federal, state, local, and commercial clients.

About Our Culture:

Navaide honors integrity, curiosity, diligence, and collaboration in everything we do. We believe in building strong relationships with our clients, communities, and teammates, united by a shared purpose of creating a stronger tomorrow. Navaide is proud to be an Equal Employment Opportunity employer.

Ready to Make a Difference?

Equal Opportunity Employer: Navaide is an EEO Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

E-Verify Participation:

• E-Verify Participation Poster
• IER Right to Work Poster