Job Description
Job Description
Salary : $12.50-$14
Client Relationship & Scheduling Coordinator (Work From Home)
Company : Expivia Marketing
Location : Work From Home (Initial Training at Expivias Main Office Erie, PA)
Employment Type : Full-Time
Why Youll Love This Role
Join a fast-growing, professional organization and enjoy the flexibility of working from home. After completing a mandatory in-person training at Expivias main office in Erie, PA, youll transition into a permanent remote role where youll play a key part in keeping clients connected with their financial advisers.
What Youll Do
- Communicate with current clients of financial advisers by phone and email (No cold calling)
- Conduct scripted qualifying questions to understand client interest and needs
- Schedule, confirm, and manage adviser appointments
- Follow up with clients to maintain engagement and a positive experience
- Keep adviser calendars organized and accurate
What Were Looking For
High school diploma or GED (required)Experience in customer service, scheduling, or sales (preferred)Must successfully pass a criminal background checkProficient with Microsoft Word & ExcelExcellent communication skills and professional phone presenceOrganized, detail-oriented, and able to multitask effectivelyPositive attitude and commitment to client satisfactionCompensation & Growth
Starting Pay : $12.50 $14.00 per hour (based on experience)Pay Increase : Eligible for a raise after 90 daysCareer Growth : Expivia Marketing promotes from within for management, HR, and client service roles.Clear Career Path : This position offers the opportunity to grow from Client Relationship & Scheduling Coordinator (Appointment Manager) into an Advisor Support Coordinator role a higher-paying position with expanded responsibilities.Why Work With Expivia
This isnt just a scheduling job its a key relationship-building role with room to grow. Youll gain valuable experience, enjoy the flexibility of working from home, and be part of a company that prioritizes internal promotion as we expand.