Position Summary:
In compliance with ORR Policy & Procedures, identify and process potential sponsors and expedite reunification for Unaccompanied Children; obtain required documentation; and ensure timely and accurate maintenance of official records.
In addition to performing duties of the position, Lead Individual provides supervision to assigned program staff including but not limited to: hiring, training, weekly supervision, completing chart audits, and performance documentation to ensure continuity of care and accountability of services.
Essential Duties:
· Acquires, maintains, teaches and demonstrates knowledge of Prevention of Sexual Abuse (PSA) and Sexual Harassment standards at care provider facilities, evidence-based practices, and trauma-informed care and maintains a professional environment that is consistent with Title 22, licensing regulations, and established agency policies.
· Assess needs of children and adolescents in care and develops Individual Service Plans.
· Establish rapport with Unaccompanied Children, as well as their potential sponsors and screens for human trafficking concerns.
· Facilitates timely release or discharge of children and youth including following detail federal policy and making critical decision to ensure a safe discharge
· Documents the provision of services in case files including crucial legal documentation that can affect the legal status of the child and youth.
· Manage logistics such as obtaining required documents, assembling records, entering records into electronic database including documentation of crucial legal and data elements utilized by the Federal government.
· Attend weekly Case Review meetings with Federal/ Office of Refugee Resettlement personnel to communicate specific details of cases to ensure timely and safely release of all children and youth.
· Act as the hub of coordination and communication with all internal departments to ensure all medical, mental health, education, recreation, and daily living needs are met.
· Chaperone fly-outs (i.e. accompany youth to sponsor’s custody including air travel)
Follow complex instructions that change frequently.
· Sets clear, measurable and specific goals for assigned staff and meets weekly for review.
· Provides specific performance feedback to staff, both positive and corrective, as soon as possible after event or action.
· Oversees written evaluations, submitted evaluations and any rate change submissions for approval. Presents evaluation to staff.
· Maintains a professional environment that is consistent with existing contracts, licensing regulations, and established agency policies.
Pay Range: $26.44 - $37.77 per hour
Requirements:Minimum Qualifications:
BA/BS in the behavioral sciences, human services or social services field. Two Years of child welfare and/or case management experience required. Fluency in Spanish is strongly preferred.
Additional Requirements:
· Must possess and maintain a valid California driver’s license and current vehicle insurance.
· Excellent interpersonal skills required to facilitate interviews, build trust, and ensure cooperation.
· Must be able to successfully complete and maintain required certifications and training including, but not limited to, Therapeutic Crisis Intervention, First Aid/CPR, and other evidence- informed practices.
· Must be computer-literate and be able to understand and effectively use electronic health record/billing systems.
Lead Case Manager • Fullerton, CA, US
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