(USA) Vision Center Manager L3 - 91

Position Summary

Drives sales in the Vision Center by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing and in-stock and inventory levels; budgeting and forecasting sales; and assessing economic trends and community needs. Models, enforces, and provides direction and guidance to associates on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards. Oversees the implementation of and participates in community outreach programs, and encourages associates to serve as good members of the community. Ensures compliance with company and legal policies, procedures, and regulations for the vision center by analyzing and interpreting reports; implementing and monitoring asset protection and safety controls; overseeing safety, operational, and quality assurance reviews; developing and implementing action plans to improve performance; providing direction and guidance on executing company programs and strategic initiatives; and directing the vision center associates in ensuring confidentiality of information, documentation, and assigned records. Provides supervision and development opportunities for associates in the vision center by hiring, training, mentoring, assigning duties, providing recognition, and fosters a culture of belonging. Ensures the provision of quality eyewear by consulting with and educating members / customers, selecting products based on member / customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining optical equipment. Upholds the company's open door policy by meeting with associates and listening to concerns, researching issues, reviewing company policies and procedures, and suggesting resolution for associates. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and fosters a culture of belonging. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the open door policy; and providing direction and guidance on applying these in executing business processes and practices.

Leadership Expectations

Respect for the Individual : Builds high-performing teams; embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates equitable opportunities for associates to thrive and perform. Respect for the individual : Works collaboratively; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect for the individual : Attracts and retains the best talent; empowers and develops talent; and recognizes others contributions and accomplishments. Act with integrity : Maintains and promotes the highest standards of integrity, ethics and compliance, models the walmart values to support and foster our culture; holds oneself and others accountable; supports walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. Act with integrity : Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Service to the customer / member : Delivers results while putting the customer first; considers and adapts to how, where, and when customers shop; and applies the edlp and edlc business models to all plans. Service to the customer / member : Makes decisions based on data, insights, and analysis; balances short- and long-term priorities; and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for excellence : Displays curiosity and a desire to learn; takes calculated risks; demonstrates courage and resilience; and encourages learning from mistakes. Strive for excellence : Drives continuous improvements; adopts and encourages the use of new technologies and skills; and supports others through change.

Benefits

At walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include pto (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. You will also receive pto and / or ppto that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. Live better u is a walmart-paid education benefit program for full-time and part-time associates in walmart and sam's club facilities. Programs range from high school completion to bachelor's degrees, including english language learning and short-form certificates. Tuition, books, and fees are completely paid for by walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

Minimum Qualifications

Completion of 2 or more years of college or 1 year's retail experience and 1 year's supervisory experience or 2 years' general work experience including 1 year's optical experience.

Preferred Qualifications

Supervising associates

Primary Location

205 deadrick rd, forrest city, ar 72335-1838, united states of america

About Walmart

At walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainabilityand everything in between. As a walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industriesall while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for? Walmart Inc. is an equal opportunity employer- by choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing unique styles, experiences, identities, abilities, ideas, and opinions- while welcoming all people.