About Us : Since 1990, Patriot Fire Protection, Inc. has been an industry leader in fire prevention systems including design, fabrication, installation, maintenance, inspection and rapid response. With offices in Tacoma, Spokane, and Vancouver, WA, our mission is to provide the highest quality systems and services while protecting the lives and property of our customers. Learn more atwww.patriotfire.com .
Why You'll Love This Role : As our Office Administrator, you'll serve as the central hub of our office operations, managing everything from the first impression visitors receive to triaging incoming calls to the critical details of contract administration. This role offers excellent growth opportunities as you develop expertise in fire protection industry operations and business administration.
What You'll Do :
- Front Office Excellence : Serve as the first point of contact, greeting visitors with professionalism and ensuring a positive experience for all who enter our facility
- Communication Hub : Answer and direct incoming calls, take detailed messages, and maintain clear communication channels throughout the organization
- Reception Management : Manage front desk operations including mail distribution, file management, delivery coordination, office supplies, and project support
- Contract Administration : Support contract processes by organizing documentation, tracking deadlines, coordinating signatures, and maintaining accurate files
- Administrative Support : Provide general administrative assistance including data entry, filing, document preparation, meeting and calendar coordination, and conference room usage
- Customer Service : Handle initial customer inquiries with professionalism, directing them to appropriate team members and ensuring prompt follow-up
- Process Support : Help maintain and improve office procedures, ensuring efficient workflows and professional standards
What We're Looking For :
Experience : 2+ years in administrative, reception, or office support rolesEducation : High School Diploma or GED required; additional business or administrative training preferredSkills : Proficiency with Microsoft Software Suite (particularly Word, Excel, and Outlook), Google Suite (particularly Sheets) and ability to learn new software systems quicklyCommunication : Excellent verbal and written communication skills with professional phone etiquetteOrganization : Strong organizational abilities with keen attention to detail and ability to manage multiple tasks simultaneouslyCustomer Focus : Natural ability to provide exceptional customer service and create positive first impressionsTech Savvy : Comfortable with multi-line phone systems, basic office equipment, and learning contract management softwareTeam-Minded : Collaborative spirit with ability to support various departments and work effectively with diverse teamsCompliance : Drug screening and background checks will only be conducted after a conditional job offer is made. We evaluate criminal history based on its relevance to the job duties.Availability : Able to work 40 hours / week with reliable transportation and punctual attendanceIdeal Candidate Attributes :
Professional demeanor with excellent interpersonal skillsProactive approach to problem-solving and process improvementAbility to handle confidential information with discretionStrong follow-up skills and commitment to completing tasks thoroughlyAdaptability and eagerness to learn new systems and proceduresGrace under pressure while maintaining accuracy and professionalismInitiative to anticipate needs and provide solutionsGenuine interest in supporting team success and customer satisfactionPerks of Joining Our Team :
Professional Growth : Opportunity to advance into specialized roles in contracts, project coordination, or operationsIndustry Knowledge : Learn about the essential fire protection industry that keeps communities safeCollaborative Environment : Be part of a supportive team that values your contributionsSkill Development : Gain experience in contract administration, customer relations, and business operationsImpactful Work : Play a vital role in supporting life-saving fire protection servicesIf you're ready to be the professional face of a respected industry leader while building valuable business skills, apply now to become our next Office Administrator!
Patriot Fire Protection, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, genetic information, national origin, disability, criminal history, or protected Veteran status.
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