Job Description
Job Description
VALE LAKE WYLIE
Weekend hours : Saturdays 10AM - 5PM and Sundays 1PM - 5PM
Responsible for the leasing of all apartments including, but not limited to, prospective resident phone calls; performance of miscellaneous clerical duties; support for office personnel.
Essential Duties and Responsibilities
- Lease apartments at the highest effective rent level possible, while maintaining a strong customer service / satisfaction philosophy.
 - Maintain a courteous and helpful attitude at all times.
 - Respond to resident request promptly and courteously and to help resolve resident issues.
 - Be aware of company and community policies and be able to explain them to residents and potential residents.
 - Have a comprehensive working knowledge of all lease related documents and be able to accurately complete the documents in a timely manner.
 - Maintain accurate resident files in accordance with Drucker + Falk Company policy.
 - Enter the computer data relative to residents and potential residents in accordance with company policy.
 - Assist in developing and maintaining a resident retention / renewal program in order to achieve optimum increases and conversion ratios.
 - Inspect apartments prior to move-in to ensure market ready status.
 - Assist in the leasing activities and resident relations.
 - Be aware of the rent levels and amenities of competitive communities.
 - Be aware of all community and area facts and statistics.
 - Assist in preparing the competitive market survey report as needed.
 - Greet new residents and assist with the move-in process.
 - Verify application data.
 - Qualify potential residents.
 - Show the model and available ready vacancies.
 - Participate in the coordination of community sponsored events.
 - Become certified as a Leasing Specialist through the company in-house training program.
 - Travel may be required. Reasonable or limited use of your vehicle may be required.
 - Perform other duties as assigned.
 - Occasional weekend hours may be required.
 
Qualifications
Special Skills Required
Ability to successfully interact with peopleGood organizational skillsGood verbal skillsStrong customer service / satisfaction philosophyProficient sales skillsProfessional imageWhile performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. Employee is frequently required to sit, climb, and balance or stoop; or kneel. The employee may be required to lift and / or move up to 25 pounds
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation.
Equal Opportunity Employer. Drug-Free Workplace.