Bilingual Spanish Customer Service Representative

A company is looking for a Bilingual Spanish Customer Service Representative.

Key Responsibilities

Provide critical support connecting individuals to emergency shelter and resources

Assist customers in both Spanish and English through various communication channels

Navigate multiple systems effectively while working remotely

Required Qualifications, Training, and Education

Fluent in both Spanish and English (spoken and written)

Previous call center or customer service experience

Proficient with technology and remote work environments

Must have a Windows PC or laptop with specific hardware requirements

Open availability, including weekends, for training and shifts