Job Description
We are looking for an experienced Systems Analyst to support the statewide Microsoft 365 (M365) implementation. This role is part of the team responsible for monitoring, analyzing, and implementing updates to the M365 Government Community Cloud (GCC) environment. The ideal candidate will have a strong background in enterprise-level M365 administration and configuration, along with excellent documentation and communication skills.
Primary Responsibilities
- Monitor updates to M365 products within the Government Community Cloud (GCC).
- Analyze the impact of product updates on the State of Michigan’s M365 tenant.
- Review configuration options and recommend settings aligned with SOM standards, policies, and licensing.
- Create technical documentation for internal and external stakeholders, including decision-makers and end users.
- Collaborate with the M365 product team, Microsoft support resources, and other enterprise support teams.
- Support the Enterprise SharePoint team with daily operations involving SharePoint, Teams, Power Automate, and related M365 tools.
Required Skills & Experience
3–5+ years of experience with M365 administration and configuration (specifically within GCC).3–5+ years of experience preparing technical documentation for internal / external audiences.Proven ability to investigate and assess the impact of product changes on enterprise M365 GCC implementations.Strong written and verbal communication skills within a collaborative team environment.Desired Skills
Hands-on experience managing SharePoint, Teams, OneDrive, Planner, Outlook, Forms, Viva Engage, Loop, and other M365 tools.Familiarity with Microsoft productivity tools (Word, Excel, PowerPoint).Ability to translate complex technical information into clear documentation.Experience supporting enterprise-level M365 environments and coordinating with cross-functional teams.