Regulatory Affairs Analyst I

A company is looking for a Regulatory Affairs Analyst I.

Key Responsibilities

Manage the intake, documentation, and resolution of customer complaints

Coordinate with cross-functional teams to gather information and resolve issues

Assist in trend reporting and process improvements for the Compliance team

Required Qualifications

Bachelor's degree preferred or equivalent experience in customer service, insurance, or compliance

Experience in complaint handling or customer issue resolution

Knowledge of insurance operations and regulatory terminology

Proficiency in Microsoft Office Suite and familiarity with CRM or case management systems

Ability to manage sensitive information with discretion