Restaurant Manager - Ronald Reagan International Airport

Master ConcessionairWashington, DC, US

22 days ago

Job type

Full-time

Job description

Mca Manager

Compensation - $60,000 / year + Quarterly Bonuses - Open Availability.

Great Benefits- Health, Dental, Vision, 401K, LTD / STD / Life, paid vacation, sick and personal days, yearly shoes credit, and more.

Position Summary : An MCA Manager is responsible for assisting the GM in all day-to-day restaurant operations. This may include BOH and FOH hiring, supervisor / employee development and training, performance documentation, adequate staffing, adherence to all MCA policies and procedures, food quality and presentation, sanitation, safety and responsibility for tracking revenues and cash accounts. Responsible for ensuring the highest level of customer service throughout the operation. Being a role model / leader with the ability to solve problems, make informed decisions and manage the workforce and time wisely to achieve maximum results.

Responsibilities :

Adhere to all MCA / Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees
Attend and contribute to management meetings as required
Schedule and lead pre-shift / post-shift meetings on a regular basis and post communications to staff
Ensure that all supervisor / employee duties and assignments are performed and completed in a timely manner
Record deliveries; receive and reconcile inventories with purchase orders
Work to ensure all food / beverages / bakery are in stock, the correct items are displayed on all counters and inside display coolers; and all perishable items are stored at the correct temperatures prior to serving
Complete daily reporting to accurately reflect any MCA / Brand procedures & documentation
Suggest and implement strategies that can lead to increased revenue
Ensure all cash payments are received, recorded and a receipt is provided to the customer
Ensure that an end of night report is completed to ensure correct recording of all transactions
Ensure that all cash items are balanced and accounted for daily
Ensure cash handling of register, deposits and safe
Ensure the restaurant, market, and bar are always kept to a high level of cleanliness
Ensure that all waste, transfers to other locations, promotional stock, breakages, and spillages are documented

Qualifications :

Associate degree or equivalent in Hospitality, Business or Culinary Arts

Minimum 3 years supervisory / assistant manager experience, preferably full-service restaurants

Knowledge of marketing techniques and impact on business results

Experience in guest relations, negotiations, and complaint handling

Excellent verbal and written communication skills

Commitment to service of customers, staff, co-workers, and management

Demonstrated leadership ability; ability to lead by example

High integrity and honesty

High work ethic, passion, and commitment

Ability to work full time hours to manage the operation, including weekdays, weekends, and holidays

Demonstrated coaching and development skills

Ability to train and delegate

Follow through and dependability

Adherence and modeling of all MCA policies and procedures

Knowledge and commitment to safety and food sanitation

Health Department approved Food Handler Manager Certification

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Restaurant Manager • Washington, DC, US