Licensed Customer Service Representative

Job Description

Job Description

Join a team that cares about our customers and you! Meyling Marin-Farmers Insurance Agency in Riverside, California, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager . In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Retirement Plan

Responsibilities

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Take premium payments from customers.
• Answer incoming phone calls on the first ring.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Provide exceptional customer service and support.
• Develop and maintain client relationships.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Requirements