Trading Application Support Front Office

Job Description

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values – proximity, teamwork, diversity, excellence – our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices : Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.

Context :

Our client, a leading player in Global Markets based in Chicago , is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team . The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance / Delta One, Securities Lending, Global Macro, and Credit .

Your Role :

• Act as the main point of contact for traders, building trusted relationships with Front Office desks.
• Handle Level 1 functional support : user requests, incident management, escalation, and follow-up.
• Gather and document business requirements, conduct functional testing, and support production releases.
• Collaborate with IT development teams (local and global) to deliver system enhancements.
• Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
• Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.

What We’re Looking For :

This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.