Call Center Agent

Job Type : Full-time / Entry Level

Location :  Tampa FL

About the Role :

We are looking for a Call Center Agent to assist with inbound and outbound communication customer inquiries and follow-ups related to promotions and services. This position supports customer acquisition and retention efforts through professional and friendly engagement.

Key Responsibilities :

Communicate with customers to provide information about products or promotions.

Handle questions concerns and requests in a courteous and efficient manner.

Assist in generating leads and scheduling follow-up communications.

Maintain accurate customer records and update information in company systems.

Collaborate with sales and marketing teams to achieve communication goals.

Uphold company values and maintain a professional tone in all interactions.

Ideal Candidate :

A confident communicator who enjoys helping customers solving problems and supporting sales and marketing objectives through professional engagement.

Qualifications :

Excellent verbal communication and listening skills.

Customer-oriented and patient approach.

Ability to handle multiple tasks and maintain accuracy.

Professional and team-focused demeanor.

Experience in a call center or customer service environment is a plus.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work : No

Employment Type : Full-time

Key Skills

Athletics,Fitness,Facilities Management,Agriculture,Communication,Archicad

Experience : years

Vacancy : 1