Customer Care Rep-Pharmacy Benefit Support-161791A-Line Staffing Solutions • Lees Summit, Missouri, US
Customer Care Rep-Pharmacy Benefit Support-161791
A-Line Staffing Solutions • Lees Summit, Missouri, US
13 days ago
Job type
- Full-time
Job descriptionHandle inbound calls to assist members with prescription insurance, medication coverage, and mail order questions. Navigate multiple computer systems efficiently while providing excellent customer service. Demonstrate empathy, patience, and professionalism in every interaction. Provide accurate information and problem-solving support to resolve member issues. Maintain compliance with HIPAA and all company standards.
Customer Care Representative – Pharmacy Benefit Support-161791
Location : Onsite in Lee's Summit MO 64063 (Work-from-home flexibility available)
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
Pay Rate : $19.00 per hour
Schedule : Monday–Friday | Training : 8 : 00 AM – 4 : 30 PM | Post-training : flexible daytime shifts (start times between 9 : 00 AM–12 : 15 PM local time)
- After training, you may be eligible to transition to a hybrid or remote schedule (based on performance and home-office readiness).
Class Start Date : Orientation Friday, 11 / 14 | Training begins Monday, 11 / 17
Position Overview
Join our Member Operations team within the Pharmacy Benefit Management (PBM) division as a Customer Care Representative (CCR) . In this role, you’ll assist members with their pharmacy benefit plans, answer questions about prescription coverage, and help make healthcare simple and understandable.
What You’ll Do
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Benefit • Lees Summit, Missouri, US
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